Client Services Support

Air Sea Packing Group, LLC; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Direct Deposit

Medical, Dental and Vision Coverage

Long-Term Disability Insurance

Life Insurance

Paid Vacations

401(k)

Job summary

AirSea Packing Group, LLC is seeking a passionate client services admin to enhance synergy between our company and clients. This role supports client managers in developing relationships and pursuing new clientele opportunities. You'll also coordinate delivery and pick-up logistics alongside our staff.

Applicants should have a desire to grow in fine art logistics, alongside exceptional communication and customer service skills. Benefits include medical coverage, paid vacations, and a 401(k).

Qualifications

• Experience/Desire to grow in art and fine art logistics.
• Knowledge of White Glove or high-end sales is beneficial.
• Exceptional phone and email communication required.

Responsibilities

• Support client managers with client relationships.
• Assist in pursuing new clientele opportunities.
• Coordinate delivery and pick-up of items.
• Log feedback and discuss possible implementations.
• Provide general customer service support.

Skills

Client relationship management

Sales/Marketing experience

Exceptional communication

Customer service

Job description

AirSea Packing Group is seeking a client services admin w/ passion and ambition to grow. You will serve as an integral support in creating synergy between our company, services, and clients.

Responsibilities

• Support client managers with maintaining & developing client relationships.
• Support the pursuit of new clientele opportunities.
• Orchestrate delivery/pick-up of movables in collaboration with CSR/Warehouse staff including vendors, common carriers, and local delivery.
• Track/Log feedback and integrate it for discussion and possible implementation.
• General customer service including answering phones, directing calls and clients.

Requirements

• Experience/Desire to grow in the world of art, furniture, and fine art logistics.
• Sales/Marketing experience a plus.
• White Glove knowledge or background in high-end sales.
• Exceptional phone and email communication.
• Exceptional Customer Service.

We offer a competitive salary and comprehensive benefits package including:

Benefits

• Direct Deposit.
• Medical, Dental and Vision Coverage.
• Long-Term Disability Insurance.
• Life Insurance.
• Accident Death & Dismemberment Insurance.
• Paid Vacations.
• Paid Holidays.
• 401(k).