Client Services Specialist - Sign Projects

Gig Harbor Chamber; Gig Harbor (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Client Services Specialist to join their dynamic team. In this engaging role, you will design, produce, and install high-quality signage while delivering exceptional service to customers. You will be responsible for managing various signage projects, utilizing your skills in graphic design software, and ensuring a professional store environment. This position offers the chance to work creatively and interact with clients, making each day unique and fulfilling. If you are passionate about design and customer service, this opportunity is perfect for you.

Qualifications

• Proficiency in graphic design software is essential.
• Experience in sign-making or digital printing is a plus.

Responsibilities

• Design and create various types of signs and graphics.
• Provide professional customer service and manage store operations.

Skills

Sign Design

Customer Service

Vinyl Application

Digital Printing

Graphic Design Software

Education

High School Diploma

Tools

CorelDraw

Illustrator

Photoshop

SignLab

FlexiSIGN

Job description

Client Services Specialist - Sign Projects

Signarama | Branding | Signs | Displays | Graphics | Vehicles

Overview:
Design, produce, and install high-quality signage while providing courteous and professional service to call-in and walk-in customers. Maintain a professional image of the Signarama brand at all times.

Essential Duties and Responsibilities:

1. Design and create various types of signs.
2. Mask, weed, and apply vinyl to different substrates.
3. Print, mount, trim, and finish digital graphics and signage.
4. Use an X-Acto knife and ruler efficiently.
5. Following standard safety precautions, properly load and operate a cold pressure laminator.
6. Load vinyl and cut it on a plotter.
7. Load media inks and produce quality prints from digital printing equipment.
8. Move raw materials, sheets, and roll goods for manufacturing.
9. Operate a vertical panel saw using standard safety procedures.
10. Maintain machinery in good working order.
11. Greet customers and answer phones professionally and knowledgeably.
12. Accurately complete sign layout forms, price estimates, and invoices.
13. Assist in managing and operating the store when necessary.
14. Travel to different locations within the community to assess work areas, provide estimates, and install various types of signage.
15. Apply vehicle and window graphics.
16. Maintain a running inventory of all stock and supplies.
17. Complete in-store training covering topics such as Front Counter Sales, Sign Product Training videos, Sign Production Techniques, Key Lines, and the Owner's Manual.
18. Ensure the store remains organized, clean, and professional in appearance.

Qualifications:
- Proficiency in programs such as CorelDraw, Illustrator, Photoshop, Freehand, PageMaker, Publisher, or Quark Express is required.
- Knowledge of software, including SignLab, FlexiSIGN, CAS-Mate, Inspire, or Graphix Advantage, is a plus, as is experience in sign-making or digital printing.

Physical Demands:
- Ability to climb a ladder while lifting signs.
- Capability to retrieve various substrates from a substrate rack, including upper shelves.
- Must be in good physical condition and able to lift over 25 lbs.

Experience Level: Less than 1 year, 1-2 years