Client Services Specialist - Insurance Support

Highstreet Insurance & Financial Services; Chapel Hill (NC); On-site; USD 24,796 - 28,929; Part time

Benefits offered by this job

Paid Time Off

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Job summary

An insurance agency in Chapel Hill is seeking a dependable Client Specialist to support the insurance team with daily service tasks. This role involves processing routine service requests and keeping client files up to date. Ideal candidates will have customer service experience, strong attention to detail, and be organized. The position offers an hourly wage between $18.00 and $21.00 along with benefits such as health insurance and paid time off.

Qualifications

• Prior insurance agency, customer service, or admin experience.
• NC license or willingness to become licensed.
• Comfortable handling repetitive work and staying focused.

Responsibilities

• Process routine service requests like policy updates.
• Assist with sending and tracking required forms.
• Document all activity clearly in the management system.

Skills

Customer service experience

Attention to detail

Organizational skills

Clear communication skills

Basic computer skills

Tools

Applied Epic

Job description

An insurance agency in Chapel Hill is seeking a dependable Client Specialist to support the insurance team with daily service tasks. This role involves processing routine service requests and keeping client files up to date. Ideal candidates will have customer service experience, strong attention to detail, and be organized. The position offers an hourly wage between $18.00 and $21.00 along with benefits such as health insurance and paid time off.