Client Services Representative

Talentify; Spring (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

National Veterinary Associates (NVA) in Spring, TX seeks an administrative support specialist to provide warm client greetings, manage front-desk activities, and support daily hospital operations.

You will file maintenance, handle billing tasks, respond to emails, and keep clients informed about medications and services. This role offers comprehensive benefits and the chance to join a nationwide veterinary care team.

Qualifications

• Minimum high school diploma or equivalent.
• Excellent written and verbal communication skills.
• Ability to greet clients warmly and manage administrative tasks.

Responsibilities

• Greet clients in a welcoming and friendly manner.
• Handle administrative duties and front-desk tasks.
• Maintain files, process billing, and send statements.
• Answer emails and manage communications.
• Keep clients informed about medications and services.

Skills

Customer service

Administrative support

Communication skills

Education

High school diploma or equivalent

Job description

Job Description

Job Description

1. Client relations – must greet the clients in a welcoming and friendly way when they first enter the hospital

2. Responsible for administrative duties

• File maintenance
• Charging our clients
• Statements being sent
• Answering emails
• Keeping clients up to date with the new preventative parasite medications
• And so much more

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose

Give pets and the people who love them more quality years together

Mission

Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values

Care Deeply, Do What's Right, One Team, Own It, Shape What's Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• There is no cost or confidential information required to apply or be considered for a position

Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.