Client Services Representative

Star Valley Veterinary Clinic; Albuquerque (NM); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Uniform Reimbursement

Quarterly Bonus Opportunities

Fantastic Employee Pet Discount

401k

Job summary

Manzano Animal Clinic is seeking a customer-service oriented receptionist to join our close-knit team in Albuquerque. You will help clients with scheduling, check-in/check-out, and provide excellent patient care support in a fast-paced veterinary setting.

We value kindness, teamwork, and a positive hospital culture, with a schedule of four 10-hour days and weekends off. Competitive benefits include uniform reimbursement, quarterly bonuses, pet discounts, and a 401(k).

Qualifications

• Experience in customer service or reception (veterinary preferred).
• Ability to multitask in a fast-paced environment.
• Commitment to maintaining a positive hospital culture.

Responsibilities

• Assist clients with inquiries, scheduling, and check-in/check-out processes.
• Support team with patient flow and appointments to ensure smooth daily operations.
• Contribute to a respectful, collaborative hospital environment.

Skills

Customer service

Job description

Are you looking for a satisfying career where you can learn, contribute, and make a difference every day in the lives of pets and their families? If so, Manzano Animal Clinic has the opportunity for you!

About Us

We are a close-knit team that is dedicated to providing excellent patient care and support to one another. When you walk into our hospital, you will find an upbeat, warm, encouraging environment that practices the highest level of medicine for our patients and clients.

Our mission is to provide quality, state of the art veterinary care with an emphasis on collaboration between our clients and team. It is our goal to give the same level of compassionate care to our clients and patients that we expect for our own families. Our veterinary CSRs play a crucial role in helping us reach our practice goal.

What To Expect

• We strive to treat one another with respect and kindness
• We are committed to open communication and getting team input on how we approach our work
• We love to celebrate our wins-big and small
• We enjoy teaching and are here to help support individual growth and learning

About You

• You have previous customer service or receptionist experience (veterinary preferred) and are dedicated to outstanding client service and excellent patient care
• You possess the ability to multitask in a fast-paced environment
• It is incredibly important to our team to find the RIGHT fit. We want to find someone that shares our same goals and values, someone that is friendly, compassionate, dependable, and genuinely wants to make a difference
• You understand the importance of maintaining a positive hospital culture and love working with people that share that same value

Required Schedule:

• Four 10-hour days - set day off during the week
• CLOSED ON WEEKENDS!

Compensation:

• Starting at $15 an hour - we believe that each team member should be compensated considering their knowledge, skills, and experiences.
• Uniform Reimbursement
• Quarterly Bonus Opportunities
• Fantastic Employee Pet Discount
• 401k

For more information about us, please visit www.manzanoanimalclinic.com.