Client Services Project Coordinator - AGING & DISABILITIES

Sedgwick County; Wichita (KS); Presencial; USD 65 000 - 95 000; Tempo integral

Resumo da oferta

Sedgwick County is seeking a Programs Manager to lead the Client Services team, overseeing adult 60+ services and related programs including MHR and Transition, Veterans Direct Care, and ACM. You will supervise staff, ensure regulatory compliance, manage contracts, and drive service outcomes in alignment with agency policies.

The role emphasizes leadership, partnership development, reporting accuracy, and timely billing and paperwork submissions across multiple programs to support housing

Qualificações

• Bachelor’s degree in Social Work, Gerontology, Nursing, or Counseling.
• At least 1 year of case management experience in aging, disability or related social services.
• At least 2 years of supervisory experience.
• Valid US driver’s license with proof of automobile insurance.

Responsabilidades

• Oversee Client Services programs for adults 60+ and related coordination.
• Supervise staff, provide leadership, and evaluate performance.
• Ensure compliance with federal, state, local regulations and grant requirements.
• Manage contracts and partnerships for MHR, Transitions, Veterans Direct Care, ACM.
• Ensure timely billing, reporting, and paperwork submissions.

Conhecimentos

Staff supervision

Program management

Regulatory compliance

Leadership

Communication skills

Formação académica

Bachelor’s degree in Social Work, Gerontology, Nursing, or Counseling

Descrição da oferta de emprego

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Work Schedule: Monday- Friday, 8:00am-5:00pm, flex schedule eligible

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits .

Provide oversight and direction, critical program decisions and staff supervision for Client Services’ adults 60+ and the Client Services Team including the day to day operations for the agency’s Short Term Case Management services for Sedgwick County residents; Minor Home Repair (MHR) program addressing safety and accessibility in the home; the Transition program offering assistance to those at risk for homelessness or facing housing challenges; Veterans Direct Care program a VA supported program assisting the veteran with coordinating services; and the Administrative Case Management (ACM) program providing direct assistance to individuals applying for Medicaid Home and Community Based Services (HCBS) or those needing assistance with renewals. Perform supervisory duties including providing leadership and support to staff, ensures compliance with federal, state, and local regulations and program policies.

PROGRAM MANAGEMENT & SUPERVISION

• Participate in hiring and orientation; supervise, train, and evaluate staff competency and performance.


• Oversee the MHR and Transitions Programs and related coordination; maintain and build partnerships for home repair and housing insecurity; research funding to expand services; and manage and update agency housing lists every two years.


• Oversee the Veterans Direct Care Program, including contracts and coordination; maintain partnerships; and ensure accurate billing, reporting, and paperwork submissions.


• Oversee the ACM Program, including contracts and coordination; maintain partnerships; ensure Medicaid compliance; and ensure timely billing, reporting, and paperwork submissions.


• Oversee the Short-Term Case Management Program; maintain and develop partnerships as needed; and ensure timely billing, reporting, and paperwork submissions.


• Monitor case manager caseloads, service quality, and program outcomes.


• Submit timely program reports, billing, required assessments, and paperwork.


• Ensure compliance with applicable federal, state, and local requirements; program policies and procedures; grant requirements; and the Sedgwick County Grants Procedures Manual.

PERFORMANCE MANAGEMENT

• Supervise program staff and maintain oversight of service provided, program expenses/revenue, staff activities, quality assurance of work, and data collection.


• Monitor program staff work assignments and caseloads, service quality, program outcomes, and meet regularly to provide coaching opportunities and disciplinary action as needed.


• Ensure delivery of high-quality, person-centered services that promote independence, dignity, and housing stability.


• Provide back-up support for the case management team, ACM, and project coordinators as needed.


• Provide technical assistance (TA) and program resolution to consumers, family support members, community stakeholders and other professionals.

Minimum Qualifications: Bachelor’s degree from an accredited college or university in Social Work, Gerontology, Nursing, and Counseling, or a Health or Community Service related field. Minimum of one (1) year experience in case management in the field of aging, disability, or related social service. Minimum of two (2) years’ supervisory experience. Per Sedgwick County Policy, this is a driving level position that requires a valid US driver’s license without restrictions and current proof of automobile insurance.

Preferred Qualifications: Master’s degree from an accredited college or university in Social Work, Gerontology, Nursing, or Counseling. Four (4) years’ or greater of case management work experience in the field of aging, disabilities, or related social services. A minimum of one (1) year experience completing Medicaid applications. Three (3) years’ supervisory experience. Licensed Social Worker or Nurse. Bilingual in English and a language other than English.

Nearest Major Market: Wichita
Job Segment: Quality Assurance, Project Manager, Performance Management, Technology, Customer Service, Bilingual, Human Resources