Client Services Manager - Assistant Manager

Pegasus Residential; Richmond (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Client Services Manager to enhance community engagement and resident satisfaction. In this role, you will balance leasing, marketing, and administrative responsibilities while serving as a role model for your peers. The company fosters a culture of professional growth and internal promotion, making it an ideal environment for proactive and organized individuals who thrive on exceeding expectations. If you are passionate about property management and customer service, this opportunity is perfect for you to showcase your skills and advance your career.

Qualifications

• Hold or be working towards Certified Apartment Manager or Accredited Property Manager designation.
• At least one year of experience as Leasing Consultant or Assistant Community Manager.

Responsibilities

• Balance leasing apartments, managing resident retention, and handling financial responsibilities.
• Serve as the community representative in the absence of the Property Manager.

Skills

Property Management

Customer Service

Team Leadership

Marketing

Bilingual

Education

High School Degree

College Education

Job description

Client Services Manager - Assistant Manager

How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or experienced!

Do you want to prove yourself, show what you can do? We invest in our associates, challenge them, give them the tools to succeed, and allow them to control their own future. We strive to promote from within, so if you want to move up quickly, you can!

Your Role as a Client Services Manager:

Your practical and compassionate nature is critical to effectively balance between leasing apartments, managing resident retention, marketing the community, and handling administrative and financial responsibilities for your community.

As a client services manager, you are required to assume greater responsibilities upon absorbing and applying knowledge of all aspects of property management. Maturity and good judgment is a necessity…you serve as the individual responsible for the community in the absence of the Property Manager.

If you’re a role model to peers, someone who advocates on behalf of your team to enhance individual performance while providing excellent service to internal and external customers, we want to speak with you! Proactive, organized professionals with a team-player mindset and a passion to exceed expectations thrive in this role.

Qualifications:

• Hold or be working to attain the professional designation of Certified Apartment Manager or Accredited Property Manager.
• High school degree or equivalent; college education preferred.
• At least one year practical experience as either a Leasing Consultant, or Assistant Community Manager.

Preferred Qualifications:

Bilingual Preferred

Additional Information:

Property Management

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.