Client Services Intern: Events & Customer Success

Splash; Tysons (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Cvent’s Client Services Intern program in Tysons Corner, VA offers a paid 10‑week internship for full‑time college students who graduate in May 2028. The role requires a 40‑hour workweek and commuting to our headquarters, with mentorship and hands‑on experience in client services.

Interns will learn event industry fundamentals, use Cvent’s product suite, and collaborate with customers to drive value, simulating the responsibilities of a full‑time Client Success Advisor.

Qualifications

• Full-time college student with plans to graduate in May 2028 (summer between Junior & Senior year).
• Ability to work 40 hours per week for 10 weeks.
• Ability to commute to our headquarters in Tysons Corner, VA.
• Self-motivated, analytical, willing to learn, and interested in working in a team environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service
• Help track customer goals and identify action plans to drive platform adoption and help clients achieve desired outcomes
• Partner with customers on how to best leverage Cvent’s Virtual and Onsite Solutions functionality
• Assist in planning and managing day of aspects of client events
• Assist in providing strategic guidance for customers on event set up and management
• Learn and execute onsite process using Cvent’s hardware and software
• Help develop and improve upon internal processes and provide product feedback as they pertain to client needs
• Create a Cvent Proposal Project that will be presented to Client Services Management at your end‑of‑summer review
• Assist Cvent’s Client Services Management by organizing and carrying out client services‑related projects and operational duties as needed

Education

Full‑time college student with plans to graduate in May 2028

Job description

Cvent’s Client Services Intern program in Tysons Corner, VA offers a paid 10‑week internship for full‑time college students who graduate in May 2028. The role requires a 40‑hour workweek and commuting to our headquarters, with mentorship and hands‑on experience in client services.

Interns will learn event industry fundamentals, use Cvent’s product suite, and collaborate with customers to drive value, simulating the responsibilities of a full‑time Client Success Advisor.