Client Services & Insurance Advisor — Growth Focus

Yourscinsurance; Lexington (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Robbie Streett - State Farm Agent in Lexington, SC is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support. You'll build relationships with customers while addressing their inquiries regarding various insurance options.

Ideal candidates will possess strong communication skills and a dedication to helping others. This role offers the chance for internal growth and a rewarding experience in the insurance field.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Meet customer needs while promoting business development.

Skills

Customer service

Communication skills

Problem-solving

Job description

ROLE DESCRIPTION:

As a Receptionist - State Farm Agent Team Member with Robbie Streett - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in LEXINGTON, SC and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none