Client Services Executive - Global Accounts

World Wide Technology; Philadelphia (Philadelphia County); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Health and Wellbeing: Heath, Dental, &

Financial Benefits: Competitive pay, 4

Paid Time Off: PTO & Holidays

Additional Perks: Nursing Mothers

Pet Insurance

Employee Discount Program

Job summary

World Wide Technology (WWT) is seeking a Strategic Resourcing Services Consultant to drive and grow the strategic staffing business in the Central Region. You will lead the services sales process, scope new work, prepare budgets and pricing, and deliver proposals and statements of work.

You will coordinate transitions from sales to delivery, nurture relationships with Fortune 500 clients, and work with account teams to close opportunities, ensuring alignment with client needs and WWT's strategic

Qualifications

• 10+ years in high-volume staffing agency recruiting/sales
• Proven success selling to Fortune 500 accounts and closing deals
• Experience leading strategic staffing/resourcing initiatives
• Excellent communication and interpersonal skills
• Ability to travel
• C-Level relationship management a plus
• Competency in analytical problem solving and project management
• Understanding of Salesforce is a plus

Responsibilities

• Increase Strategic Resourcing profitability and revenue in assigned accounts and regions.
• Drive business within the region by building relationships and selling strategically to close new business.
• Possess the ability to negotiate and correct behavior that is outside best practices.
• Ability to create cost estimates and pricing for Strategic Resourcing engagements
• Establish and maintain contact with assigned clients and develop relationships with key clients.
• Must possess an understanding of clients' internal issues and can develop solutions that encompass professional services methodologies.
• Educate internal account teams and clients on Strategic Resourcing methodologies and how to implement these.
• Negotiate with all parties on fulfillment options.
• Ability to qualify business opportunities internally and externally to determine viability.
• Identify and overcome hurdles hindering the sales process and develop solutions/roadmaps to overcome obstacles.
• Maintain and work through issues, questions and concerns that arise through the course of business.
• Communicate regularly with concerning projects, potential business and status of existing business

Skills

Strategic staffing

Sales to Fortune 500

Negotiation

Client relationship management

Travel readiness

C-level relationships

Analytical problem solving

Tools

Salesforce

Job description

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

What will you be doing?

As a Strategic Resourcing Services Consultant , you are charged with driving and growing the strategic staffing business within the Central Region by leading the services sales process for assigned accounts and regions, including development of our strategic resourcing business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our Services Sales Consultants, account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase and throughout the lifecycle of the placed resource.

Responsibilities

• Increase Strategic Resourcing profitability and revenue in assigned accounts and regions.

• Drive business within the region by building relationships and demonstrating the ability to sell strategically to close new business.

• Possess the ability to negotiate and correct behavior that is outside best practices.

• Ability to create cost estimates and pricing for Strategic Resourcing engagements

• Establish and maintain contact with assigned clients. Develop relationships with key clients specific to Strategic Resourcing Services engagement and within the overall account strategy set by the WWT Services Sales Consultant, Account Manager, and Client Executive.

• Must possess an understanding of clients' internal issues/hurdles and can develop solutions that encompass professional services methodologies and best practices.

• Educate internal account teams and clients on Strategic Resourcing and best practices methodologies and how to implement these in the business.

• Negotiate with all parties on fulfillment options.

• Ability to qualify business opportunities internally and externally to determine viability

• Ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles.

• Ability to maintain and work through issues, questions and concerns that arise through the course of business.

• Communicate regularly with concerning projects, potential business, new business and status of existing business

Requirements

• 10+ years of experience in high volume full life cycle Staffing agency recruiting/sales with a proven record of accomplishment selling to Fortune 500 accounts

• Demonstrated success building and closing sales and ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners and WWT stakeholders

• Consulting experience leading major change efforts, preferably in the area of strategic staffing/resourcing initiatives

• Excellent communication and verbal skills with exceptional interpersonal skills.

• Customer service orientation

• Ability to travel

• Demonsrated C-Level relationship management a plus

• Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight

• Thorough planning and organizing abilities

• Understanding of Salesforce is a plus

• Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.

Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $125,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.