Client Services Executive - Global Accounts

World Wide Technology; New York (NY); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Profit sharing

401k matching

PTO & Holidays

Parental leave

Nursing mothers benefits

Job summary

World Wide Technology (WWT) seeks a Strategic Resourcing Services Consultant to drive and expand the strategic staffing business in the Central Region. You will lead the services sales process for assigned accounts, scope new work with clients, prepare budgets and pricing, and craft proposals and statements of work.

You will work with Services Sales Consultants and account teams to close opportunities and ensure smooth transitions to service delivery.

Qualifications

• 10+ years in high-volume staffing agency recruiting/sales
• Experience selling to Fortune 500 accounts
• Consulting experience in strategic staffing/resourcing initiatives
• Excellent communication and interpersonal skills
• Willingness to travel
• C-level relationship management a plus
• Analytical problem solving and project management skills

Responsibilities

• Lead services sales for assigned accounts and regions
• Develop strategic resourcing proposals and pricing
• Close opportunities with Services Sales Consultants and Account teams
• Coordinate transitions from sales to service delivery
• Negotiate with clients and partners on fulfillment options
• Educate internal teams on best practices for strategic resourcing
• Build relationships with key clients and stakeholders
• Manage status and potential opportunities with clients and teams

Skills

C-level relationships

Sales strategy

Negotiation

Communication

Travel ready

Strategic thinking

Tools

Salesforce

Job description

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions.

Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high‑performance teams? Join WWT today!

What will you be doing?

As a Strategic Resourcing Services Consultant, you are charged with driving and growing the strategic staffing business within the Central Region by leading the services sales process for assigned accounts and regions, including development of our strategic resourcing business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our Services Sales Consultants, account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase and throughout the lifecycle of the placed resource.

This role requires creativity and drive, with an interpersonal savvy that allows one to develop lasting relationships. This individual will have the ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and will develop strategic solutions/creative roadmaps to overcome obstacles.

A Strategic Resourcing Services Consultant will have strong negotiation and communication skills and will work within specified accounts to lead and grow our professional services offering. This individual will think strategically and plan best outcomes for external as well as internal clients.

Responsibilities

• Increase Strategic Resourcing profitability and revenue in assigned accounts and regions.
• Drive business within the region by building relationships and demonstrating the ability to sell strategically to close new business.
• Possess the ability to negotiate and correct behavior that is outside best practices.
• Ability to create cost estimates and pricing for Strategic Resourcing engagements
• Establish and maintain contact with assigned clients. Develop relationships with key clients specific to Strategic Resourcing Services engagement and within the overall account strategy set by the WWT Services Sales Consultant, Account Manager, and Client Executive.
• Must possess an understanding of clients' internal issues/hurdles and can develop solutions that encompass professional services methodologies and best practices.
• Educate internal account teams and clients on Strategic Resourcing and best practices methodologies and how to implement these in the business.
• Negotiate with all parties on fulfillment options.
• Ability to qualify business opportunities internally and externally to determine viability
• Ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles.
• Ability to maintain and work through issues, questions and concerns that arise through the course of business.
• Communicate regularly with concerning projects, potential business, new business and status of existing business

Requirements

• 10+ years of experience in high volume full life cycle Staffing agency recruiting/sales with a proven record of accomplishment selling to Fortune 500 accounts
• Demonstrated success building and closing sales and ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners and WWT stakeholders
• Consulting experience leading major change efforts, preferably in the area of strategic staffing/resourcing initiatives
• Excellent communication and verbal skills with exceptional interpersonal skills.
• Customer service orientation
• Ability to travel
• Demonsrated C-Level relationship management a plus
• Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
• Thorough planning and organizing abilities
• Understanding of Salesforce is a plus
• Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.

Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $125,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well‑being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full‑time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer