Client Services Coordinator – Remote

Aspiretalentagency; Cincinnati (OH); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Customer-Focused Role

Job summary

Aspiretalentagency is seeking a detail-oriented Client Services Coordinator to support customers by organizing requests, coordinating information, and ensuring follow-up. You will act as the main contact for client questions and maintain accurate records while delivering a positive service experience.

The role emphasizes relationship-building, strong organizational skills, and reliable communication. Remote work is supported with flexible scheduling and access to ongoing training and resources.

Qualifications

• Strong interpersonal skills and professional communication.
• Excellent organization and attention to detail.
• Solid follow-up habits and task prioritization.
• Basic computer skills and comfort with calendars/online tools.

Responsibilities

• Serve as a point of contact for client questions.
• Gather information related to client requests.
• Provide accurate service information.
• Coordinate next steps and updates.
• Maintain organized client records.
• Track outstanding items.
• Schedule follow-up communication.
• Assist with routine changes.
• Communicate with support resources.
• Confirm completion of requested actions.
• Help maintain a positive client experience.

Skills

Interpersonal skills

Professional communication

Organization

Attention to detail

Follow-up

Computer proficiency

Calendar tools

Task prioritization

Reliability

Client-service experience

Job description

We are looking for a detail-oriented Client Services Coordinator to assist customers with organizing client requests, communication, records, and follow-up.

The ideal candidate is relationship-focused, detail-oriented, and comfortable coordinating several client needs.

Key Responsibilities

• Serve as a point of contact for client questions
• Gather information related to client requests
• Provide accurate service information
• Coordinate next steps and updates
• Maintain organized client records
• Track outstanding items
• Schedule follow-up communication
• Assist with routine changes
• Communicate with support resources
• Confirm completion of requested actions
• Help maintain a positive client experience

Qualifications

• Strong interpersonal skills
• Professional communication
• Excellent organization
• Careful attention to detail
• Strong follow-up habits
• Basic computer proficiency
• Comfortable using calendars and online tools
• Ability to prioritize tasks
• Reliable and courteous
• Client-service experience is helpful but not required

Why Choose Us

• Remote Environment: Coordinate services remotely
• Flexible Scheduling: Manage your availability around responsibilities
• Training Available: Learn relevant systems and processes
• Ongoing Support: Access continued resources and education
• Professional Development: Develop organization, communication, and customer-service skills
• Customer-Focused Role: Help customers navigate questions and requests