Client Services Coordinator (Dallas, TX) (#5038)

Dorsey & Whitney LLP; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Dorsey & Whitney LLP in Dallas, TX seeks a Client Services Coordinator to be the first point of contact for clients and visitors, delivering a warm, professional welcome in our main reception and client services area. The role also provides administrative support to legal assistants and other departments, with hours 8:30 a.m.

to 5:00 p.m., Monday through Friday. Responsibilities include answering phones, directing callers, coordinating conference rooms, maintaining security and confidentiality,

Qualifications

• High School diploma or GED required.
• 1+ year of administrative support or related experience preferred.
• Accurate typing skills.
• Good oral and written communication skills.
• Ability to work with all levels of personnel.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer phones and direct incoming callers; greet clients and visitors.
• Provide concierge services and direct inquiries to the appropriate department.
• Maintain professional conduct and confidentiality.
• Coordinate and reserve conference rooms; calendar management.
• Maintain up-to-date Wi‑Fi passwords and post room information.
• Notify security of visitors and process visit/work orders.
• Assist with office PTO calendar and coverage emails.
• Manage parking validations for clients and visitors.
• Set up and break down conference rooms; assist with deliveries.
• Provide office services backup when Sr. Facilities Operations Coordinator is out.

Skills

Administrative support

Customer service

Typing

Oral and written communication

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

We are seeking a Client Services Coordinator for our Dallas office. As a first point of contact for many of our clients and visitors, you will provide a warm, professional welcome in our main reception/client services area, as well as direct callers and inquiries to the appropriate department or individual at the Firm. In addition, this role will provide various administrative support to our legal assistants and other departments. Do you excel at providing excellent client and customer service? If so, we would appreciate hearing from you. This is an in-office position, and the work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.

In this role:

• Answer phones and direct incoming callers; greet clients and visitors; provide concierge services to clients and Firm members.
• Promote and maintain the good will and reputation of the Firm by maintaining the highest level of professional conduct and confidentiality.
• Maintain a clean and uncluttered work area, ensuring that sensitive materials and valuable items are secure.
• Coordinate and reserve conference rooms, calendar accordingly.
• Maintain updated Wi-Fi passwords and post information in all conference rooms and visiting attorney offices.
• Keep supervisor informed of activities and of any significant issues.
• Notify building security of visitors to the office and enter work order requests as needed through the building website.
• Place flower orders for the office.
• Send welcome email for visiting attorneys to the office.
• Prepare conference room for meetings, arrange lunches and greet clients; clean-up after events and meetings in a timely manner, as needed.
• Assist Office Manager with office PTO calendar and send coverage emails to office during absences.
• Manage parking validations for clients and visitors.
• Set up and break down conference rooms, as needed.
• Assist with outside deliveries, as needed.
• Provide office services backup when the Sr. Facilities Operations Coordinator is out.
• May be requested to perform other duties not listed above.

What we're looking for:

• High School diploma or G.E.D. equivalent.
• At least 1 year of administrative support or related experience.
• Accurate typing skills.
• Good oral and written communication skills.
• Ability to work effectively with all levels of personnel.
• Attention to detail and accuracy.
• Strong organizational skills.
• Strong customer/client service focus and skills.
• Ability to adhere to deadlines.
• Ability to maintain client and firm confidentiality.
• Ability to work independently and in a team environment.
• Working knowledge of Microsoft Office.
• Physical strength and agility to permit full performance of the duties of the position, including daily bending, operating office equipment, and moving up to approximately 30 pounds.
• Ability to work in office 100% for the work week (five days per work week).

Preferred:

• Previous law firm or other professional services experience.

About Dorsey:

Dorsey & Whitney is a global law firm with over 650 lawyers across 22 offices in the United States, Canada, Europe and Asia. We provide strategic legal counsel to companies worldwide across a diverse range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology.

Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours/week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey's benefit package includes:

• comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers;
• dental insurance;
• vision insurance;
• 401(k) retirement savings plan with Firm contribution;
• basic and optional life insurance;
• short and long-term disability;
• paid time off;
• up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth;
• paid holidays;
• paid volunteer day;
• discretionary bonuses (if bonus eligible);
• adoption assistance;
• healthcare, dependent care, and transportation pre-tax reimbursement accounts;
• back-up child and elder care program;
• education and college advising program;
• virtual tutoring;
• wellbeing programs and activities;
• mass transit program (certain offices);
• travel assistance program;
• 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost. (Some benefits are subject to eligibility criteria.)

Dorsey has received external recognition for our welcoming workplace, including:

• Mansfield Certification Plus (Diversity Lab)
• Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers)
• 100% rating on the Corporate Equality Index (Human Rights Campaign)
• Gold Standard Certification (Women in Law Empowerment Forum)
• Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption)

Reasonable Accommodations:

Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as menopause, pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at 612-492-5178.

Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status.

Dorsey & Whitney LLP participates in E-Verify.

Dorsey estimates it will accept applications through November 13, 2026.

Office Location:

Dallas, TX