Client Services Coordinator 3

YDU JC Air Cond & Ref Inc.- Dubai; Milwaukie (OR); Hybrid; USD 37,000 - 50,000; Full time

Job summary

Johnson Controls in Milwaukie, OR is seeking a Client Services Coordinator to oversee billing packets, reports, and certified payroll to ensure timely payments. You will coordinate a team of 14 field resources and manage open service requests and inspections.

The role requires strong MS Office skills (Excel), solid communication, and the ability to work under pressure. You will package invoices, track revenue, and ensure accurate documentation for customers.

Qualifications

• Experience in Customer Service or Operations/Service Delivery.
• Strong decision-making skills and adaptability.
• Proficient in MS Office, especially Excel.
• Excellent communication and interpersonal skills.
• Good telephone manner and appropriate business communications.
• Strong written and verbal communication skills.
• Team player with the ability to operate under pressure.

Responsibilities

• Assigning tasks for the 14 dedicated field resources.
• Tracking & managing all open calls including inspection manuals.
• Locally billing all open SRs including Inspection-Manuals & general service requests.
• Tracking & maintaining monthly L&M revenue.
• Invoice packaging and delivery per a negotiated timeline.

Skills

Customer service

Operations/Service delivery

Decision making

MS Office (Excel)

Communication

Interpersonal skills

Telephone etiquette

Written communication

Verbal communication

Team player

Tools

MS Office

Job description

## Client Services Coordinator 3Apply: Milwaukie-Oregon-United States of America: Full time: Posted Today: WD30279986Job DescriptionJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.**What you will do**This position will be responsible for the billing and providing invoices to customers who require a complete billing packet, consisting of reports and certified payroll to ensure timely payment.**How you will do it**· Assigning tasks for the 14 dedicated field resources.· Tracking & managing all open calls including inspection manuals.· Locally billing all open SRs including Inspection-Manuals & general service requests.· Tracking & maintaining monthly L&M revenue.· Invoice packaging and delivery per a negotiated timeline.**Requirements:**· Experience in Customer Service or Operations/Service Delivery.· Strong decision-making skills and adaptability.· Proficient in MS Office, especially Excel.· Excellent communication and interpersonal skills.· Good telephone manner and appropriate business communications.· Strong written and verbal communication skills.· Team player with the ability to operate under pressure.**HIRING HOURLY RANGE: $27-36** (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-usJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.