Client Services Coordinator

Critical Coordination; Hudson (WI); On-site; USD 55,000 - 95,000; Full time

Job summary

Critical Coordination in Hudson, Wisconsin is looking for a proactive individual to manage client orders and the client experience from quote to delivery. You will be responsible for quoting accurately, coordinating schedules, and managing inventory.

This fast-paced role requires proven customer-facing experience in manufacturing, where you will work closely with clients to ensure their orders are on track. The compensation ranges from $55k to $95k based on relevant experience.

Qualifications

• 5+ years of experience in a customer-facing role in manufacturing, preferably electrical assemblies.
• Detail-oriented; able to catch errors before they leave your desk.
• Strong sense of urgency, moving fast without cutting corners.

Responsibilities

• Quote accurately and quickly, preparing client quotes with attention to detail.
• Own client communication and serve as the primary contact for your accounts.
• Manage and sequence orders against production capacity.

Skills

Customer-facing experience

Detail-oriented

Sense of urgency

Problem-solver

Comfortable with order management

Job description

We manufacture cable assemblies and electrical products for mission-critical clients. Our division has experience tremendous growth in one year and we need someone who can keep the engine running clean — quoting accurately, coordinating schedules, managing inventory, and making sure clients always know where their order stands.

This is not a passive role. You will own your orders and the client experience (both internal and external) from quote to delivery, solve scheduling puzzles, and be the person who figures things out instead of waiting for someone else to.

Compensation: $55k-$95k Base Salary (pending relevant experience)

WHAT YOU WILL DO

• Quote accurately and quickly — prepare client quotes with attention to detail and turn them around fast; a slow or wrong quote costs us business
• Own client communication — serve as the primary contact for your accounts; proactively communicate order status, lead times, and any changes before clients have to ask
• Coordinate scheduling — manage and sequence orders against production capacity; you enjoy figuring out the puzzle of who gets what and when
• Manage inventory and purchase orders — track material levels, identify shortfalls before they impact production, and issue purchase orders to keep orders on schedule
• Follow and improve processes — work within established systems and flag where they can be made better; if something keeps breaking, say so and propose a fix

WHAT WE ARE LOOKING FOR

• 5+ years in a customer-facing role in manufacturing, preferable electrical assemblies
• Detail-oriented by nature — you catch errors before they leave your desk
• Sense of urgency — you move fast without cutting corners
• Technically curious — you don’t need to be an engineer, but you want to understand how things are built and why it matters
• A problem-solver who owns outcomes — when something doesn’t add up, you figure it out rather than pass it on
• Comfortable with order management, scheduling, and basic inventory systems