CLIENT SERVICES & BILLING COORDINATOR

Columbia Memorial Hospital; Oakdale (NY); On-site; USD 45,000 - 71,000; Full time

Job summary

Columbia Memorial Health Laboratory seeks a Laboratory Client Services and Billing Coordinator to handle inquiries and all billing functions for the lab. You will work with department supervisors to report concerns and ensure charge accuracy in LIS and EHR systems.

You will oversee charge submissions, manage billing discrepancies, and coordinate registrations to ensure accurate posting. Salary range is posted; Equal Opportunity Employer.

Qualifications

• High School Diploma required.
• Associate s degree is preferred.

Responsibilities

• The Laboratory Client Services and Billing Coordinator is responsible for responding to inquiries and requests, and all automated and manual billing related functions for Columbia Memorial Health Laboratory.
• Oversee all laboratory charge and credit submission procedures, serving as the primary contact for all billing inquiries and discrepancies.
• Coordinate registration functions for the department to ensure timely posting or reversal of charges.
• Oversight of the Laboratory Billing Procedures Manual, working with the supervisors and Beaker team to validate new tests and systems, auto verification, billing charges, and report review.

Skills

Medical coding experience

ICD-10 familiarity

CPC certification

Microsoft Excel

Microsoft Word

Epic

Education

High School Diploma

Associate s degree

Tools

Excel

Word

Epic

Job description

QUALIFICATIONS:

Education:

High School Diploma required. Associate s degree is preferred.

Qualifications:

• Medical coding experience, preferably with focus on laboratory testing, is required.
• Familiarity with ICD-10 Diagnosis Codes preferred.
• Priority given to applicants with CPC certification.
• Working knowledge of Microsoft Office applications including Excel and Word is required.
• Prior experience with Epic preferred, but consideration is given to other Hospital EHR systems.

Experience:

A minimum of one (1) year of related healthcare experience is required, three (3) years preferred.

Responsible to:

Client Services Supervisor and Laboratory Administrator

SUMMARY:

The Laboratory Client Services and Billing Coordinator is responsible for responding to inquiries and requests, and all automated and manual billing related functions for Columbia Memorial Health Laboratory. The individual will work with all laboratory department supervisors to report concerns and complaints appropriately. Troubleshooting and follow-up with requests will be performed in a timely matter, with competence and courtesy. Tasks also include ensuring the accuracy of charges contained within the LIS and EHR systems. Oversee all laboratory charge and credit submission procedures, serving as the primary contact for all billing inquiries and discrepancies. Oversight of the Laboratory Billing Procedures Manual, working with the supervisors and Beaker team to validate new tests and systems, auto verification, billing charges, and report review. Coordinate registration functions for the department to ensure timely and accurate posting or reversal of charges.

Salary Range: $21.63 – $33.99

Columbia Memorial Health is an Equal Opportunity/Affirmative Action Employer.