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Client Services & Billing Coordinator

Kingdom Roofing, LLC

Cicero (IN)

On-site

Full time

20 days ago

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Job summary

Join Kingdom Roofing, LLC as a Client Services & Billing Coordinator to ensure accurate payment recording and enhance customer satisfaction. In this full-time role, you will interact with clients, assist with scheduling, and report on accounts. We seek detail-oriented, communicative individuals ready to grow with our expanding team in Central Indiana.

Benefits

401(k) match
Dental insurance
Health insurance
Paid time off
Vision insurance

Qualifications

  • Experience in Accounts Receivable is a bonus.
  • Excellent communicator, both written and verbal.
  • Self-motivated team player.

Responsibilities

  • Schedule inspections and manage payments.
  • Request customer feedback after services.
  • Monitor accounts receivable and communicate discrepancies.

Skills

Time management
Detail orientation
Communication
Problem-solving
Multitasking
Tech savvy

Tools

Sage

Job description

Join to apply for the Client Services & Billing Coordinator role at Kingdom Roofing, LLC

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Join to apply for the Client Services & Billing Coordinator role at Kingdom Roofing, LLC

Kingdom Roofing Systems is growing, and we're looking for a friendly, detail-oriented Client Services & Billing Coordinator to join our team! We're a high-energy, customer-focused exterior contractor serving Central Indiana. You will play a critical role in ensuring we accurately record incoming payments, provide solutions for customers through appointment setting, and support key operations within the company.

Position Title

Client Services & Billing Coordinator

You set the tone of the customer service experience. From assisting with scheduling our inspections to making sure payments get credited to the right account and requesting feedback on our service when the remodel is complete, you play a role in solving problems for our homeowners.

About The Company

Locally operated, Kingdom Roofing Systems was established in 2011 and since then has established a solid presence in the Central Indiana region as a leader in the roofing industry. We stand firmly on our values, believing that people are our purpose, we keep our word, we do the right thing, even when it costs us, we're continually developing, and we believe in excellence in all we do. We are known as Indiana's Safest Choice for roofing, siding, and gutters.

Position Type

Full-Time, Work is in-person

Description Of Duties

  • Accept calls from prospective clients and schedule our Sales Representatives to meet with each client
  • Log the numbers dialed each day
  • Achieve and surpass each of your work-related goals
  • Demonstrates an understanding of the sales process and our products
  • Call customers after the completion of our work to request feedback on our service
  • Attempt to contact prospective clients whom you have been unable to contact
  • Informing the Manager of recurrent product-related complaints that warrant addressing
  • Communicate discrepancies to the management team, identify slow-paying customers, and recommend collection candidates
  • Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
  • Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
  • Prepare analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing

Qualifications

  • Experience in Accounts Receivable is a bonus
  • Superb time management and detail orientation
  • Ability to keep company and partner confidences
  • Proficiency with Sage is a bonus
  • Self-motivated team player, hold trust with peers, attention to detail, tech savvy, resourceful, organized, who requires minimal supervision
  • Must have a good sense of humor and an ability to multitask and prioritize
  • Excellent communicator, both written and verbal
  • Experience in driving process improvement

Compensation & Benefits

$15 - $18 per hour with bonus opportunities

Benefits Include

  • 401(k) match
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule

Monday to Friday

After hours work available for bonus

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Construction

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