Client Services Associate / Travel (Remote)

HB Travels; Denver (CO); Remote; USD 40,000 - 55,000; Full time

Job summary

A travel services organization is looking for a Client Services Associate to assist clients with their travel needs and ensure smooth booking processes. The role requires strong customer service skills, attention to detail, and the ability to work independently. This position offers remote work flexibility and opportunities for professional growth in the travel industry, along with access to exclusive travel perks.

Benefits

Remote work flexibility

Training and mentorship opportunities

Professional growth in the travel industry

Access to exclusive travel perks

Qualifications

• Strong customer service and communication skills.
• Detail-oriented with excellent organizational abilities.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Respond to client inquiries and provide support with travel-related services.
• Assist with reservations, itinerary planning, and booking adjustments.
• Build and maintain positive client relationships through excellent customer service.

Skills

Customer service skills

Communication skills

Organizational abilities

Task management

Job description

About Us:
We are a trusted travel services organization dedicated to delivering seamless booking experiences and personalized travel support. Our team partners with top travel providers to ensure clients receive the highest level of service and value.

Position Overview:
We are looking for a professional and customer-focused individual to join our team as a Client Services Associate / Travel. This role involves assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

Responsibilities:

• Respond to client inquiries and provide support with travel-related services

• Assist with reservations, itinerary planning, and booking adjustments

• Provide accurate information regarding travel options, policies, and requirements

• Build and maintain positive client relationships through excellent customer service

• Collaborate with team members to meet client needs efficiently

Qualifications:

• Strong customer service and communication skills

• Detail-oriented with excellent organizational abilities

• Ability to manage multiple tasks in a fast-paced, remote environment

• Previous experience in travel, hospitality, or client services is a plus (but not required)

• Self-motivated and comfortable working independently

What We Offer:

• Remote work flexibility

• Training and mentorship opportunities

• Professional growth in the travel industry

• Supportive and collaborative team culture

• Access to exclusive travel perks (after training completion and eligibility)