Client Services Associate

IV Nutrition; Scottsdale (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tips & bonuses

Education opportunities

State-of-the-art facility

Job summary

IV Nutrition Scottsdale is seeking a Client Services Associate to welcome clients, answer questions about IV hydration and vitamin therapy, and schedule appointments at our Scottsdale location.

The role supports medical staff, maintains a clean, sterile environment, and upholds policies while delivering exceptional customer service to every client.

Qualifications

• Minimum 1 year of customer service experience.
• Excellent communication and interpersonal skills.
• Ability to build rapport and put clients at ease.
• Strong organizational skills and a detail-oriented approach.
• Proficient in Microsoft and Google Docs.
• A passion for health and wellness is a plus.

Responsibilities

• Welcome clients and answer questions about our IV hydration and vitamin therapy services.
• Schedule appointments, manage client intake forms, and ensure accurate medical information is collected.
• Assist medical staff with maintaining a clean and sterile work environment.
• Provide exceptional customer service, ensuring a positive and informative experience for each client.
• Collaborate with the medical team to ensure seamless client care and excellent service.
• Uphold company policies and procedures.

Skills

Customer service

Communication

Interpersonal skills

Rapport building

Organization

Tools

Microsoft Office

Google Docs

Job description

Client Services Associate - IV Nutrition Scottsdale

Do you thrive on providing exceptional customer service and have a passion for health and wellness?

IV Nutrition Scottsdale is searching for a motivated and enthusiastic Client Services Associate to join our team! In this role, you'll play a vital role in ensuring our clients have a positive and informative experience at our Scottsdale location.

About IV Nutrition

IV Nutrition is a leading provider of intravenous (IV) hydration and vitamin therapy, offering personalized wellness solutions to optimize health and well-being.

About the Role

• Welcome clients and answer questions about our IV hydration and vitamin therapy services.
• Schedule appointments, manage client intake forms, and ensure accurate medical information is collected.
• Assist medical staff with maintaining a clean and sterile work environment.
• Provide exceptional customer service, ensuring a positive and informative experience for each client.
• Collaborate with the medical team to ensure seamless client care and excellent service.
• Uphold company policies and procedures.

Qualifications

• Minimum 1 year of customer service experience.
• Excellent communication and interpersonal skills.
• Ability to build rapport and put clients at ease.
• Strong organizational skills and a detail-oriented approach.
• Proficient in Microsoft and Google Docs.
• A passion for health and wellness is a plus.

What we offer

• Competitive pay packages for part-time & full-time team members, including tips, bonuses, monthly service credits, and continuing education opportunities.
• Supportive and collaborative work environment in a state-of-the-art facility.
• The opportunity to make a real difference in the lives of our clients, helping them achieve optimal health and well-being.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.