Client Services Associate

Talener; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Pet insurance

FSA

LifeLock

Tickets-at-Work

Job summary

Talener, a full-service staffing firm headquartered in NYC, is seeking a Client Services Associate. You will train one-on-one with a senior recruiter and receive mentorship from executive leadership as you begin a clear path toward becoming a full lifecycle recruiter and business development professional.

Every activity you undertake contributes directly to the performance of the business and your career. By year two, you will operate with greater autonomy; managing the full recruiting cycle,

Qualifications

• Bachelor’s degree required; preferred fields include business administration, entrepreneurship, sales, communications.
• Direct sales, retail, recruiting, customer service or other people-facing roles strongly preferred.
• Demonstrated competitive spirit through athletics, debate, leadership, or organized competition is a differentiator.
• Previous internship or work experience in New York City is highly desired.

Responsibilities

• Learn recruiting lifecycle through training and mentorship; source, screen, and relationship-build with candidates.
• Identify client opportunities and develop business acumen; write and refine client-focused descriptions.
• Guide candidates from resume submission through interviews and onboarding; manage feedback loops.
• Build and nurture client relationships; contribute to placement success and candidate experience.

Skills

Entrepreneurial mindset

Self-starter

Multichannel communication

Education

Bachelor’s degree

Business Administration / Entrepreneurship / Sales / Communications preferred

Tools

Microsoft Suite

Video Conferencing (MS Teams / Zoom)

LinkedIn Recruiter

Canva

Adobe Acrobat

AI platforms (Claude, ChatGPT)

Job description

Talener is a full-service staffing company with headquarters in NYC and Boston. We started as a tech-focused agency in 2007 and have grown organically - servicing technology, operations, HR, digital marketing, sales, finance, and accounting positions.

For nearly two decades, Talener has worked with clients in dozens of industries, from legal and publishing to education and fintech - and everything in between.

The Client Services Associate role is a clear, structured path toward becoming a full lifecycle recruiter and business development professional. You will train one-on-one with a senior-level recruiter and receive direct mentorship from executive leadership. Every activity you undertake contributes directly to the performance of the business and the development of your own career.

Year 1: Building the Foundation

• Focus on learning the business from the ground up via hands-on training, live team meetings & mentorship opportunities
• Early focus on developing the sourcing, screening & candidate relationship skills that form the core of technical recruiting.
• Introduction to Talener’s proprietary candidate & job models and learn industry-standard platforms like LinkedIn Recruiter and our Applicant Tracking System (ATS)
• Write and refine job descriptions based on evolving client needs and market experience
• Learn to identify and nurture new client opportunities while developing business acumen
• Guide candidates from resume submittal through post-placement, managing the feedback loop, interviews, placement, and onboarding

By your second year, you will operate with greater autonomy; managing the full recruiting cycle, negotiating salaries, and actively developing new client relationships. You will have direct responsibility for sourcing candidates, preparing them for interviews, collecting and communicating feedback, and identifying new business opportunities. Uncapped commissions begin in year two, rewarding your individual performance without a ceiling.

Experience & Background

• Bachelor’s degree required - preferred fields of study include business administration, entrepreneurship, sales, communications or other related disciplines
• Prior experience in direct sales, retail, recruiting, customer service or other people-facing hospitality strongly preferred
• Demonstrated track record of a competitive spirit through collegiate athletics, competitive debate, student leadership, or other organized competition is a strong differentiator
• Previous internship or work experience in New York City is highly desired

Technical Skills & Tools

• Comfortable working across the Microsoft Suite: Outlook, Word, Excel, PowerPoint
• Experience with video conferencing software platforms such as Microsoft Teams or Zoom
• Familiarity with LinkedIn (LinkedIn Recruiter experience is a plus) or other job-posting platforms
• Experience with tools such as Canva, Adobe Acrobat, or AI platforms (e.g., Claude, ChatGPT)

Who You Are

This job is for you if you are an entrepreneurial self-starter who takes initiative without being asked. You are curious, coachable, and committed to continuous improvement. You embrace challenges and search for creative solutions rather than retreating from difficulty. You are confident in your ability to connect via omnichannel communication.

The Offer

• Bonus eligible in year 1: tied to individual performance milestones
• Uncapped commission structure beginning year 2 and beyond
• 401(k) with company match
• Additional offered perks - pet insurance, FSA, LifeLock, Tickets-at-Work, etc.

Only applicants authorized to work in the United States for any employer without sponsorship will be considered.