Client Services Associate

Ascendo Resources; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

A financial services staffing firm in Miami is seeking a Client Services Associate to provide exceptional service to clients. The ideal candidate will have a bachelor's degree in finance, be bilingual in English and Spanish, and possess strong communication skills. Responsibilities include servicing clients, managing accounts, and providing administrative support. This full-time role offers competitive compensation within the salary range of $70,000 to $100,000 annually.

Qualifications

• Bilingual preferred - English & Spanish.
• Previous client service or administrative experience in the financial services industry.
• Ability to work in a fast-paced, evolving environment.

Responsibilities

• Servicing clients, marketing, and scheduling.
• Managing database and providing general organizational support.
• Onboarding and maintaining client accounts.

Skills

Strong communication skills

Client-focused attitude

Bilingual (English & Spanish)

Attention to detail

Proficiency in MS Office

Proactive mindset

Team player

Education

Bachelor's degree in Finance or related field

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

Base pay range

$70,000.00/yr - $100,000.00/yr

Additional compensation types

Annual Bonus

Seeking a Client Services Associate to play a crucial role in providing exceptional service to our clients. This position requires strong communication skills, a client-focused attitude, and a deep understanding of financial products and markets. The successful candidate will work closely with clients to address their needs, manage their accounts, and ensure a high level of satisfaction.

Key Responsibilities:

• Primary responsibilities include servicing clients, marketing, scheduling, prioritizing meetings, managing database, general organizational support, as well as client interaction
• The ideal candidate will have a proactive mindset to anticipate business needs, and will assume ad hoc responsibility for project-oriented tasks
• Handle highly confidential details and collect and prepare information for use in discussions/meetings of executive staff
• Onboard and maintain client accounts, including collecting client information and require documentation, processing money movement transactions
• Provide administrative support, which includes but not limited to the creation, maintenance and editing of documents, spreadsheets, files, and presentations
• Perform special projects as assigned

Requirements:

• Bachelor's degree in Finance or a related field preferred
• Bilingual preferred - English & Spanish
• Previous client service or administrative experience in the financial services industry
• Capable of multitasking and has high attention to detail and accuracy
• Possess a high degree of proficiency with MS Office products including Word, Excel, Outlook, and PowerPoint
• Able to interface and articulate well with all levels of employees and clients in a highly professional and friendly manner
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Analyst, Finance, and Sales

Industries

• Banking, Investment Banking, and Capital Markets

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