Client Services Associate

Spectrum Search Group; McLean (VA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Spectrum Search Group's client, a top-tier wealth management firm in McLean, VA, is seeking an administrative professional to support financial advisors and teams. This full-time, in-office role offers occasional remote work and a collaborative environment.

You will coordinate client onboarding, account implementation, and ongoing maintenance, process transactions, maintain records in Salesforce, and liaise with custodians.

Qualifications

• 1–4 years of administrative or client service experience; financial services experience preferred.
• Undergraduate degree preferred, ideally in business, finance, economics, or accounting.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; Salesforce experience is a plus.

Responsibilities

• Provide administrative and operational support to financial advisors and their teams.
• Coordinate client onboarding, account implementation, and ongoing account maintenance.
• Process account transactions, including money movements, distributions, trades, and asset transfers.
• Maintain accurate client and prospect records within Salesforce or other CRM systems.
• Coordinate with custodians on account servicing and operational requests.
• Support client meeting preparation, scheduling, follow-up, and action items.
• Assist with client service initiatives, personalized client touchpoints, and special projects.
• Review client documentation for accuracy and completeness to ensure a high level of service.

Skills

Administrative support

Client service

Communication

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

Our client is a top tier wealth management firm that has been ranked by RIA for one of the fastest growing investment firms in the US. They also consistently win year over year Best Place to Work and they are proud of their culture that puts client and their employees first. This role is open due to growth.

The day to day

• Provide administrative and operational support to financial advisors and their teams.
• Coordinate client onboarding, account implementation, and ongoing account maintenance.
• Process account transactions, including money movements, distributions, trades, and asset transfers.
• Maintain accurate client and prospect records within Salesforce or other CRM systems.
• Coordinate with custodians on account servicing and operational requests.
• Support client meeting preparation, scheduling, follow-up, and action items.
• Assist with client service initiatives, personalized client touchpoints, and special projects.
• Review client documentation for accuracy and completeness to ensure a high level of service.

Qualifications

• 1–4 years of administrative or client service experience; financial services experience preferred.
• Undergraduate degree preferred, ideally in business, finance, economics, or accounting.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; Salesforce experience is a plus.
• Office in McLean
• Full-time, in-office position with the flexibility to work at home when needed.
• Monday–Friday, 8:00 a.m.–5:00 p.m.
• Non-exempt position with a flexible, collaborative work environment.