Client Services Associate

Hurley & Associates; Brookings (SD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Training

Health care

Dental

Vision

Health Savings Account

Life and disability insurance

Paid time off

Retirement savings

Professional development opportunities

Job summary

Hurley & Associates is seeking a Marketing Associate to join our agribusiness team in Brookings, SD. You will support client relations, help services and marketing efforts to empower farmers with tailored risk-management solutions.

This role emphasizes communication, data entry, and collaborative teamwork. Your work involves coordinating with consultants, maintaining client data, assisting with outreach, and supporting events and presentations.

Qualifications

• Strong interpersonal skills and a friendly, professional demeanor.
• Exceptional attention to detail and organizational skills.
• Takes initiative and works independently.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Administration: Organize calendars and ensure Consultants stay on track with upcoming tasks.
• Marketing: Maintain and update client data in our proprietary systems; review client positions and monitor market trends.
• Client Documentation: Prepare and update client reports, brokerage accounts, and financial records.
• Communication: Demonstrate professional and customer-friendly phone etiquette in all client interactions; handle inbound and outbound calls.

Skills

Interpersonal skills

Attention to detail

Organizational skills

Initiative

Multitasking

Customer service

Education

High school diploma

Associate degree

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Are you passionate about agriculture and customer service? Do you thrive in a collaborative environment where your contributions make a direct impact? Hurley & Associates is seeking a dynamic Marketing Associate to join our team and help us empower farmers to achieve financial stability and success through tailored commodity risk management solutions.

About Us

At Hurley & Associates, we partner with farm families to build a lasting legacy. Our tailored marketing plans manage market risks and strengthen financial, emotional, and relational foundations.

Our culture celebrates teamwork, lifelong learning, family values, and work-life balance. We are committed to supporting our employees' growth and well-being.

Why Join Hurley & Associates?

• Comprehensive Training: Partner with a mentor for 13 months, receiving personalized coaching and training for success in this role. Additional education includes preparation for the Series 3 exam and communication skill enhancement.
• Benefits of Being a Hurley Team Member: Enjoy health care, dental, vision, Health Savings Account, life and voluntary life insurance, disability insurance, paid time off, retirement savings, and professional development opportunities.
• Positive Work Environment: Collaborate with a supportive team that values integrity, innovation, and excellence.
• Student Opportunities: We’re proud to offer scholarships and internships for students.

Position Overview

Status: Full Time, Exempt

Reports to: Support Team -Team Leader

Direct Reports: None

As a Client Relations Specialist, you will provide exceptional customer service and administrative support to help our Ag Risk-Marketing Consultants maximize their impact. Your role will involve assisting with commodity risk-management tasks, client financial assessments, data entry, and more. Success in this position requires strong communication skills, attention to detail, professionalism, integrity, and confidentiality.

Client Relations SpecialistKey Responsibilities

Administration

Organize calendars and ensure Consultants stay on track with upcoming tasks.

Serve as the primary contact for clients, handling inquiries and providing timely information.

Assist with prospecting efforts, preparing letters, and creating supportive materials.

Backup other office staff as needed and assist with training new employees.

Marketing

Maintain and update client data in our proprietary systems.

Review client positions, assist with margin calls, and communicate with lenders.

Collaborate with grain buyers to sell cash grain and monitor market trends.

Support Consultants with placing futures and options orders and creating reports.

Plan and coordinate events, presentations, and client meetings.

Client Documentation

Prepare and update client reports, brokerage accounts, and financial records.

• Manage grain inventory and provide year-end tax projections when necessary.

Communication

Demonstrate professional and customer-friendly phone etiquette in all client interactions.

Effectively handle inbound and outbound calls, providing prompt and courteous assistance.

Communicate complex information clearly and confidently to clients and team members.

Required Knowledge, Skills, & Abilities

Administration

• Strong interpersonal skills and a friendly, professional demeanor.
• Exceptional attention to detail and organizational skills.
• Takes initiative and works independently.
• Ability to manage multiple tasks efficiently.

Technical Skills

• Proficiency in Microsoft Office Suite

Education & Experience

High school diploma required; associate or bachelor’s degree preferred.

At least one year of related experience is a plus.

Equal Opportunity Employer Statement

Hurley & Associates Agri-Marketing Centers is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.