Client Service Supervisor - Fund Accounting - Alternatives

Brown Brothers Harriman & Co.; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Brown Brothers Harriman & Co. is seeking a Client Accounting Supervisor in the Alternatives group in Boston. You will lead a small team of Client Service Representatives, manage NAV packages, and work with external fund contacts to solve complex issues, including IRR and waterfall calculations.

You will mentor staff, support year-end audits, and help design new controls and processes while maintaining exceptional client service standards.

Qualifications

• 3+ years in Alternatives Fund Accounting or related field.
• Excel proficiency required.
• Experience supervising or mentoring staff is preferred.

Responsibilities

• Lead the client service accounting team to ensure client satisfaction.
• Review and approve NAV packages and allocations for various funds.
• Coordinate year-end audits and regulatory reporting support.
• Develop and implement internal controls and processes.

Skills

Fund accounting

Team leadership

Client service

Excel proficiency

Education

BA/BS in business

Tools

WSO

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

As a Client Accounting Supervisor within the Alts group, you will lead the client service accounting team to achieve overall client satisfaction and serve as a point of escalation for complex issues. As a supervisor, you will be responsible for managing and mentoring 2-4 Client Service Representatives and Senior Client Service Representatives, as well as interacting with external alternatives client contacts. You will be expected to participate in client conversations and understand alternative investment concepts related to one or more of the following alternatives industry segments: hedge, private equity, private debt, and/or real estate funds. As a member of the Alternatives Client Service Group, you will help clients improve performance in all aspects. You will serve as a vital conduit between your team and your clients to ensure we meet their differentiated needs and exceed their expectations. The high level of external and internal interaction will enable you to continuously challenge yourself, sharpen your critical thinking skills and play a critical role in the growth of the firm. To be successful, you’ll need to: Be attentive to your team and your clients. Take time to really listen to your client’s needs, understand their goals and how you can improve their experience. Demonstrate a goal-oriented focus. As a supervisor, you will need to set goals for your team and empower each team member to meet objectives on an individual and team level. Be efficient and effective. In a fast-paced environment, having the focus and motivation to get things done is crucial.

Key responsibilities include: Prepare, review and approve monthly and quarterly NAV packages and allocations for funds investing in equity, fixed income, fund-of-PE-funds, fund-of-hedge-funds, private debt, syndicated debt, private equity, real estate funds, OTC and various other financial instruments Reconcile transaction details and balances from the general ledger to third party supporting documentation including, underlying fund investment capital statements, private loan documents, prime brokerage statements, Markit WSO reporting, and client’s supplemental reporting Work with clients to solve complex problems, including but not limited to equalization, IRR calculations, management fee calculations, and waterfall/carry calculations Assist in providing support towards year-end fund financial statement audit, regulatory reporting and tax preparation services Work closely with the BBH Alts financial reporting team during the quarterly and annual cycle Prepare and review investor capital call and distributions Aid in enhancing and enacting new policies, procedures and internal controls, including implementation of new technology tools and updates to associated procedural guides Oversee and ensure training and cross training of employees on relevant job functions to develop breadth and depth of knowledge. Provide ongoing feedback and coaching to staff to improve individual performance, including BBH’s annual performance review process. Assist in implementing the coordination of new business and product implementations and conversions.

Qualifications: BA/BS degree in a business-related field 3+ years of Alternatives Fund Accounting, Global Custody, and/or Transfer Agency preferred. Supervisory experience preferred but not required Detailed knowledge in one or more of the following alternatives industry segments: Hedge Funds, Public/Private Debt Funds, Private Equity, or Real Estate Funds. Highly proficient with Excel Working knowledge of WSO preferred

Salary Range $70,000 - $100,000 + annual target bonus BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role.

BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences.

We value diverse experiences and transferrable skillsets.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Brown Brothers Harriman (BBH) is a global financial services firm known for premium service and specialist expertise. BBH works with leading asset managers, financial institutions, private businesses and their owners, wealthy families, and sophisticated institutional investors.

As a private partnership, we are uniquely built to put clients first and create success that lasts. We believe our success starts with yours. At BBH, partnership is more than just a form of ownership—it’s our approach to business and relationships. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. No matter where you sit in the organization, everyone is empowered to contribute their ideas and perspective. BBHers can pick up the phone and call any colleague, and they are happy to help – which is why expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. Delivering for our clients and each other energizes us. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. Every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers.

With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.