Client Service Specialist

RiverSource Life Insurance Company; Hollidaysburg (Blair County); On-site; USD 38,000 - 54,000; Full time

Job summary

RiverSource Life Insurance Company is seeking a Client Service Specialist to handle front desk administration and client service support for one or more Ameriprise advisors. This on-site role in Hollidaysburg, PA offers full-time hours and licensing support to advance in a financial services environment.

Ideal candidates have an Associate degree and 1–3 years of relevant experience, with strong communication and confidentiality.

Qualifications

• Associate degree or equivalent required.
• 1–3 years relevant experience required.
• Able to maintain confidentiality and professionalism.
• Excellent written and verbal communication skills.
• Ability to function in a fast-paced environment and balance multiple priorities.
• Understanding of a financial advisor’s practice serves as a plus.

Responsibilities

• Perform front desk support and administrative duties.
• Greet clients, answer phones, and manage reception activities.
• Enter client data into various applications and maintain files.
• Support practice marketing programs and events as needed.
• Coordinate scheduling and preparation for client meetings.

Skills

Interpersonal skills

Communication

Discretion/Confidentiality

Multi-tasking

Education

Associate degree

Bachelor’s degree (preferred)

Job description

Client Service Specialist### Client Service SpecialistApply: On-Site: Hollidaysburg, Pennsylvania: Full time: Posted Today: End Date: November 27, 2026 (30 days left to apply): R26\\_4282**About Our Company**We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.**Job Description**At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting a positive impact on client’s overall experience, we invite you to take your career to the next level by applying to join our team today. As a Client Service Specialist, you will be responsible for conducting all administrative responsibilities for front desk support and provide practice management support for one or more advisors or leaders. Looking to advance your career further through licensing? We are dedicated to your career development through training, mentoring and licensing support — it's all about helping you effectively develop to reach your full potential!**Key Responsibilities*** General administrative duties performed may include: logging/distributing correspondence and check deposits, maintenance for office of supervisory jurisdiction and client files, office supply management (including maintenance of equipment), processing expense submissions-tracking-approvals, initiating maintenance requests, schedule wholesalers and support branch seminar series/events. Responsible for Reception support: answering phones during regular business hours, greeting clients-prospects.* Practice Support duties may include: delivery of Ameriprise Client Experience for clients of one or more practices. Responsibilities may include; scheduling client or prospect appointments, entering client data into various applications, supervising progress vs. practice goals, addressing client service requests, establishing new clients with Ameriprise, including introducing the digital experience, assisting advisor in preparation or follow-up to client or prospect meetings. Supporting the practice's marketing programs (events, go-social, MOD, etc.).**Required Qualifications*** Associate (2-year) degree or equivalent.* 1-3 years Relevant Experience Required.* Able to maintain confidentiality, demonstrate professionalism, and operate under limited/minimal direction.* Excellent interpersonal skills to interact effectively with clients.* Effective shown written and oral communication skills.* Ability to function in fast-paced environment, maintain operational quality, ability to balance multiple priorities.* Understanding of a financial advisors practice.**Preferred Qualifications*** Bachelor's degree or equivalent.* Understanding of business basics (profitability, negotiation), ability to work directly with clients to understand, resolve and detail any and all requests, informational updates and concerns.**Full-Time/Part-Time**Full time**Exempt/Non-Exempt**Non-Exempt**Job Family Group**Business Support & Operations**Line of Business**AAG Ameriprise Advisor Group*Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.**We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.*