Client Service Representative - In Training

United Business Bank; Granby (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401k With Matching

Paid Time Off

Flexible Spending Accounts

Employee Assistance Program

Free checking and savings account

Job summary

United Business Bank in Granby, CO seeks a Client Service Representative - In Training (CSRIT) to begin a banking career with paid training and on-the-job experience.

The program pays $20/hour starting, then $21 and $22 as phases complete, with responsibilities including teller functions, deposits, withdrawals, loan payments, stop payments, wires, and cross-selling. No banking experience required.

Qualifications

• High school graduate or equivalent is required.
• Knowledge of Teller, New Account and Operations procedures.
• Minimum of 1-year cash handling or teller experience in the financial services industry.

Responsibilities

• Provide paying and receiving functions for clients in person, by phone, mail and online banking.
• Balance daily transactions and verify cash totals.
• Assist clients with bookkeeping, account problems and cross-sell bank products.
• Support Assistant Client Service Manager and Regional Branch Administrator as assigned.

Skills

Professional appearance

MS Office

Operate office equipment

Education

High school diploma or equivalent

Job description

United Business Bank is looking for a Client Service Representative - In Training for our Granby Office - (NO BANKING EXPERIENCE REQUIRED).

POSITION PURPOSE

The Client Service Representative - In Training (CSRIT) Program is designed to provide valuable training and work experience to individuals wishing to begin a career in the banking industry. The program will teach the participants how to complete a variety of teller functions including paying and receiving functions, as well as a variety of other operational duties and functions. Based upon the successful completion of each phase of this program, the participants rate of pay will increase based on the chart below:

• $20.00 per hour to start
• $21.00 per hour after completion of Phase One, typically 30 days
• $22.00 per hour after completion of Phase Two, typically 60 days

The Client Service Representative - In Training (CSRIT) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, stop payments, and wires. The CSRIT is responsible for balancing each day's transactions and verifying cash totals. They assist clients with bookkeeping and checking account problems, as well as answers client questions regarding the Bank's products and services. They are responsible for actively cross-selling the Bank's products and services. The incumbent performs specific assigned side-jobs including various clerical functions and assists the Assistant Client Service Manager and the Regional Branch Administrator with other duties as assigned. The CSRIT assists clients promptly, courteously, efficiently and professionally. The CSRIT performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking products, services and operations.

Experience Required: Minimum of 1-year cash handling or teller experience in the financial services industry.

Skills/Abilities

• Professional appearance, dress and attitude.
• Ability to use Microsoft Office software package.
• Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, and encoder.

Compensation

Hiring Salary Range: $20.00 to $22.00.

This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Colorado's Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer.

We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions.

• Medical, Dental, Vision Insurance at a shared premium cost.
• 401k With Matching Contributions.
• Paid Time Off - accrued vacation and sick time, 1 float day, 11 paid holidays.
• Flexible Spending Accounts - Healthcare, Dependent Care, Transit & Parking Options.
• Employee Assistance Program, 100% employer cost.
• Employees are offered a free checking and savings account, plus free orders of personal size checks.

Application window is anticipated to close October 16, 2026.

About us...

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states.

We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.