Client Service Manager Trainee - Achieve July 2025

Arthur J. Gallagher & Co. (AJG); Utah; Hybrid; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company dedicated to nurturing talent through its structured Achieve Program. This full-time role offers a hybrid work schedule, combining in-office and remote work, while equipping you with essential skills in insurance brokering and risk management. As a participant, you'll engage in dynamic challenges, work cross-functionally, and build strong client relationships. With a focus on professional growth, you'll gain the knowledge needed to excel in the industry. This opportunity is perfect for those ready to kick-start their careers in a supportive environment that values inclusion and diversity.

Benefits

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Training programs

Charitable matching gift program

Qualifications

• Proficiency in Microsoft Office applications required.
• Exceptional written and verbal communication skills are essential.

Responsibilities

• Provide exceptional service to clients and support workflow processes.
• Handle new business applications and foster strong client relationships.

Skills

Microsoft Office

Written Communication

Verbal Communication

Technological Proficiency

Education

High School Diploma/GED

Associate’s or Bachelor's degree

Job description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Please note: The Achieve Program start date is July 2025. Early starts may occur based on business needs.

Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Join Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program.

This is an 18-month structured learning and development program designed to equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule, involving in-office and remote days depending on location.

How you'll make an impact

Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will:

• Work cross-functionally to provide exceptional service to internal and external clients
• Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
• Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
• Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
• Proactively research and resolve routine issues, and raise matters to appropriate parties as needed

Additionally, you will participate in web-based and in-person seminars to expand your industry knowledge and work towards obtaining your Property & Casualty license and Commercial Lines Coverage Specialist designation.

As your experience and expertise grow, you will help clients navigate challenges and find coverage solutions that align with their budgets, supporting them during unexpected losses to ensure their businesses continue to thrive.

About You

Minimum Requirements:

• High School Diploma/GED
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Strong technological proficiency
• Exceptional written and verbal communication skills
• Flexibility to travel to our Rolling Meadows, IL office once during the program, with all travel expenses covered by Gallagher
• Successful completion of the Property & Casualty license exam within 90 days of your start date

Nice-to-Haves:

• Associate’s or Bachelor's degree
• Previous internship or work experience
• Knowledge of or curiosity about insurance brokering and risk management industry

#Achieve1

#LI-AR1

Compensation and benefits

Along with a competitive salary, excellent teams, and exciting career opportunities, we offer a wide range of benefits:

• Medical/dental/vision plans, starting from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies)
• Training programs
• Gallagher Thrive program for health and wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement.

Gallagher is committed to sustainability, supporting communities, and embracing diversity in all its forms, fostering an inclusive environment where everyone can thrive. We are an equal opportunity employer and provide reasonable accommodations as required by law.