Client Service Intern

Peak Retirement Planning, Inc.; Columbus (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

Peak Retirement Planning, Inc. in Columbus, Ohio, is looking for dedicated individuals with a growth mindset and a commitment to excellence. Ideal candidates are team-oriented, willing to invest in their own growth through training programs like Peak University, and eager to offer unparalleled service to clients.

As part of a rapidly growing firm, you'll have opportunities for professional development and be expected to contribute to a supportive, client-focused environment. A long-term commitment is valued, suitable for candidates looking for more than a traditional job.

Qualifications

• Exceptional work ethic and grit to achieve results.
• Ability to serve and support teammates and clients.
• Desire to grow personally and professionally within the company.

Responsibilities

• Participate in intensive training programs like Peak University and Bootcamp.
• Provide white-glove service to clients.
• Support administrative tasks for the client service team.

Job description

We are the #1 fastest-growing private company in Columbus, Ohio, by Inc. 5000, and one of the top and youngest financial planning firms in the country. Peak has grown from one team member to over 60 team members in just 4 years. In 2025, we had over 5,400 applicants, we only hired 19. As a scaling start-up, we are very particular to ensure we hire the best and those aligned with our values and intensity. We are not a firm for everyone.

What We Look For

A+ Player

• Elite at what they do. Extremely hard worker. Gritty. Gets things done. Internal need to succeed.
• Dislikes working with B and C players.
• Does not need to be told twice what to do.

Foxhole Team Member

• Has a servant's heart and a purpose bigger than themselves.
• Will help a team member fix a flat on the side of the road at 6am.
• Goes above and beyond to provide a "White Glove Service" to our clients.

Rocketship Mentality

• Excited to join a fast-growing startup with extreme upside.
• Growth Mindset in all areas of life - professionally, personally, physically, and spiritually.
• "Lifer" - those who want to work with us for 30+ years (not just a 9-5 job).

• Peak University - Our three-month advisor/client service training program, consisting of one-hour of training sessions every day with an experienced advisor.
• Peak Bootcamp - Leadership and Professional Development masterclass held every day for the first month.
• Intern Bootcamp - An additional hour each day for interns to have time with experienced advisors to get questions answered and do further advisor training.
• Trainual - Over 120+ hours of training content built exclusively for Peak Retirement Planning, Inc. team members.
• Work alongside our client service team to provide our clients with white-glove service.
• Maintain organized filing systems, both electronic and physical to ensure regulatory compliance.
• Support internal operations by offloading administrative tasks from our client service team and advisors.