Client Service Coordinator - 005082

Medical Management International, Inc.; Duluth (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Mars Veterinary seeks a Client Service Coordinator to manage client and pet flow, support the veterinary team, and maintain a welcoming, efficient hospital environment. The role focuses on clear communication with clients and staff to drive high-quality service and client satisfaction.

In this position, you will help recruit new clients, coordinate appointments, and support a productive hospital flow to maximize patient care and practice efficiency.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to

Job description

Client Service Coordinator

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

ESSENTIAL RESPONSIBILITIES AND TASKS

• Live and exemplify the Five Principles of Mars, Inc. within self and team.


• Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.


• Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to