Client Service Coordinator

Frazier & Deeter; Minneapolis (MN); On-site; USD 41,000 - 47,000; Full time

Job summary

Frazier & Deeter in Minneapolis, MN, is seeking a Client Service Coordinator to support a busy client-management team and deliver a seamless, high-quality experience for our clients. You will develop relationships, collect documents, maintain client data, help prepare invoices, track project status, and assist with onboarding and communications to ensure timely service delivery.

Bachelor's degree is preferred; you should have excellent written and verbal communication, customer-service

Qualifications

• Bachelor's degree preferred.
• Excellent written and verbal communication skills.
• Customer service oriented.
• Experience managing time sensitive information and deadlines.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Develop relationships with clients through professional and effective communications.
• Work with clients to obtain all required documents for the services we provide them.
• Maintain client contact information and internal databases related to client projects and tracking.
• Help prepare client invoices and ensure timely delivery to clients, following up on payments as necessary.
• Ensure client projects are being completed and coordinate timing with internal team as well as the client.
• Provide professional support to the client management team including check-ins on project status, calendaring appointments, data entry, and client onboarding.
• Preparing engagement letters and following up on signature.

Skills

Client service

Communication

Time management

Adaptability

Attention to detail

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!

We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people.

At Frazier & Deeter, we’re committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.

Job Summary

As a Client Service Coordinator, you will partner with a team of seasoned professionals to play a vital role in delivering a seamless, high‑quality experience for our clients. This position is central to supporting client relationships and ensuring exceptional service at every touchpoint.

Duties & Responsibilities

• Develop relationships with clients through professional and effective communications.
• Work with clients to obtain all required documents for the services we provide them.
• Maintain client contact information and internal databases related to client projects and tracking.
• Help prepare client invoices and ensure timely delivery to clients, following up on payments as necessary.
• Ensure client projects are being completed and coordinate timing with internal team as well as the client.
• Provide professional support to the client management team including check-ins on project status, calendaring appointments, data entry, and client onboarding.
• Preparing engagement letters and following up on signature.

Education & Experience

• Bachelor's degree preferred
• Experience in Tax, Financial Services, or other Professional Services preferred
• Excellent written and verbal communication skills.
• Customer service oriented.
• Experience managing time sensitive information and the ability to meet strict deadlines.
• Versatility, flexibility, and an ability to work within constantly changing priorities with enthusiasm.
• Proficient with Microsoft Office Suite.

Salary Range

Salary Range: $30 USD - $34 USD