Client Service Coordinator

New Jersey Association on Correction; Asbury Park (NJ); On-site; USD 28,929 - 33,062; Full time

Job summary

New Jersey Association on Correction in Asbury Park, NJ is seeking a program assistant to interview participants, build relationships, and prepare discharge plans for HIV/AIDS residents in state prisons and halfway houses. You will conduct orientations, provide referrals and maintain client records, reporting weekly to supervisors.

The role requires a Bachelor's degree, strong English communication, a valid driver's license, and ability to lift up to 25 lbs.

Qualifications

• Must communicate effectively in English with clients, agencies, and the public.
• Ability to work cooperatively with colleagues, clients, and the public.
• Basic math: addition, subtraction, multiplication, and division with whole numbers and decimals.
• Ability to solve practical problems with limited information.
• Physical requirements: lift up to 25 lbs, stand, walk, etc., valid driver’s license and insured vehicle.

Responsibilities

• Interview program participants and develop relationships.
• Provide discharge plans for HIV/AIDS participants in state prisons and halfway houses.
• Conduct program orientations in prisons, halfway houses and other facilities.
• Provide casework and counseling referrals to participants.
• Maintain client records: social histories, reports, summaries and related information.
• Submit weekly reports to supervisory staff.

Skills

Communication skills

Teamwork

Numerical ability

Problem solving

Physical stamina

Driver's license

Education

Bachelor's degree

Tools

Windows OS

Microsoft Office

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interview program participants
• Develop relationships with participants.
• Provide Discharge Plans for HIV/AIDS incarcerated participants in State Prison and halfway houses.
• Conduct orientations in State Prisons, Halfway House and other facilities about our program and HIV/AIDS.
• Provide casework and counseling referral to participants.
• Participate in staff meetings and in the screening process for prospective residents.
• Prepare and maintain client records including social histories, chronological reports, case summaries and other information as needed.
• Provide Health Education for Program participants
• Whenever appropriate, meet with the families of clients and provide referrals.
• Provide appropriate advocacy and referrals for clients seeking housing, legal advice, etc., while encouraging and facilitating client’s independent action.
• Maintain up-to-date records of all activities and submit weekly reports to supervisory staff.
• Medical Housing.
• Perform other duties as assigned.

QUALIFICATIONS

• Ability to communicate orally in the English language or other language as may be specified, with clients, agencies, the public and in group and face-to-face, one-on-one settings.
• Ability to work cooperatively with other employees, clients, and the public.
• Ability to add, subtract, multiply, and divide using whole numbers, and decimals.
• Ability to solve practical problems and deal with a variety of situations where only limited information exists.
• The employee in this position is often required to lift up to 25lbs., stand, walk, reach with arms and hands, climb or balance, use fingers, stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
• Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license, must have use of an insured vehicle, and have a satisfactory driving record.
• Successful background, driving record, and criminal record clearances required at hire and/or at random in the future.
• Employment, educational and credentialing validation also required at hire.
• Department of Corrections (DOC) Clearance.

EDUCATION/EXPERIENCE

Bachelor's degree from a four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.

MATH ABILITY

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of situations where only limited information exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule formats.

COMPUTER/ TYPING SKILLS

Strong computer skills including Windows and Microsoft Office Suite. Must demonstrate Basic Knowledge of Computer interface such as Modems, routers, and Printers. Should be capable of basic trouble shooting techniques.

COMPENSATION

$21.53 hr. - $23.58hr

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

ASSOCIATION PHILOSOPHY

All Association employees must be committed to the New Jersey Association on Correction’s philosophy: To promote social justice and human dignity in the policies and institutions which govern offenders and victims of crime through educational, legislative and rehabilitive programs.

EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The New Jersey Association on Correction is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance.