Client Service Associate/Teller (40 hours) – Ajo (AZ)

National Bank of Arizona; Ajo (AZ); Presencial; USD 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision Insurance -

Life and Disability Insurance

Paid Parental Leave and Adoption Aid

Health Savings (HSA) and Flexible Spen

Paid Training

PTO and 11 Paid Federal Holidays

401(k) with company match and Profit <

Mental health benefits

Tuition Reimbursement

Descripción de la vacante

National Bank of Arizona in Ajo is seeking a seasoned Client Service Associate (Teller) to join our community team. You will handle daily debit/credit transactions, help clients reach their financial goals, and deliver friendly service with accuracy.

The role requires basic math and balancing skills, cross-selling opportunities, and bilingual English/Spanish is preferred. Schedule is Monday through Friday, 8:00 AM to 6:00 PM, with benefits starting day one and a clear path to a lasting career.

Formación

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Responsabilidades

• Process debit and credit transactions accurately in accordance with policies and procedures while maintaining a balancing record.
• Identify and address clients' needs by providing services such as opening accounts, issuing checks, transfers, money handling, etc.
• Resolve client issues directly or via referrals to branch or bank resources.
• Identify and maximize cross-sell opportunities based on client needs.
• Perform other duties as assigned.

Conocimientos

Customer service

Balancing

Cross-sell

Math

Bilingual communication

Educación

High School Diploma

Descripción del empleo

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders, and each other the best possible tools, resources, and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 35 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless - come for the job, stay for a career.

NBAZ is looking for a seasoned Client Service Associate (Teller) to join Arizona’s #1 Community Bank in our Ajo branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Essential Functions:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.
• Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
• Other duties as assigned.

Qualifications:

• High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages, is preferred.

Schedule: Monday - Friday: 8:00 AM - 6:00 PM; 40 hours/week.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

Compensation:

The hourly pay range for this position is $17.00 - $21.75 per hour, depending on qualifications, skills, experience, and internal equity.

Positions of 20 hours or more per week are eligible to participate in employee benefits provided by NBAZ, in accordance with our standard eligibility rules, including health insurance, life insurance, 401(k) plan and other benefits offered to employees in comparable positions.