Client Service Associate - LRG Wealth Advisors

Vigilant Capital Management, LLC; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

An established industry player is seeking a dedicated Client Service Associate to enhance client experiences in financial services. In this pivotal role, you will be the primary point of contact for clients, ensuring their needs are met with exceptional service. You will collaborate closely with financial advisors, manage client records, and coordinate meetings, all while utilizing your strong organizational skills. This role offers a competitive salary, professional growth opportunities, and comprehensive benefits from day one. If you are passionate about client service and ready to make a significant impact, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching Plan

Student Loan Assistance

Pet Insurance

Flexible Benefits

Qualifications

• 2+ years in client service or admin role in financial services.
• Strong communication and organizational skills required.

Responsibilities

• Serve as primary contact for clients, ensuring exceptional service.
• Coordinate client meetings and maintain accurate records.

Skills

Client Service

Organizational Skills

Communication Skills

Attention to Detail

Financial Knowledge

Education

Bachelor's degree in finance or business administration

Tools

Microsoft Office Suite

CRM Systems

Fidelity

Pershing

Schwab

Job description

300 Madison Ave, New York, NY 10017, USA

Job Description

Your Future Team

LRG Wealth Advisors is a leading financial planning and advisory practice managing $500 million in assets in New York City. Our firm partners with esteemed custodians Fidelity, Pershing, and Schwab to provide our clients with the best possible financial solutions. We are looking for an experienced and dedicated Client Service Associate to join our team and assist with administrative tasks related to our diverse clientele. The annual salary range for this position is $75,000 - $95,000 based on experience and qualifications, plus additional bonus opportunities. You will report to the Managing Director.

What You’ll Do

1. Serve as the primary point of contact for clients, addressing inquiries and providing exceptional client service through phone, email, and in-person interactions.
2. Work closely with financial advisors to prepare and process account paperwork, including new account openings, account transfers, and account maintenance.
3. Coordinate and schedule client meetings, events, and educational seminars.
4. Maintain client records and files following regulatory requirements and company policies.
5. Collaborate with custodian partners (Fidelity, Pershing, Schwab) to ensure timely and accurate processing of client transactions.
6. Help prepare client reports, presentations, and other materials as needed.
7. Monitor and track client-related tasks and follow-ups using our CRM system.
8. Perform general office tasks, such as ordering supplies, managing correspondence, and maintaining office organization.
9. Participate in ongoing professional development to stay current with industry trends, regulations, and best practices.

What You’ll Bring

1. Bachelor's degree in finance, business administration, or a related field.
2. 2 or more years of experience in a client service or administrative role within the financial services industry.
3. Knowledge of the financial planning and advisory landscape, and experience with Fidelity, Pershing, and Schwab custodian platforms.
4. Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
5. Excellent verbal and written communication skills, with a commitment to providing exceptional client service.
6. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM systems.
7. FINRA Series 7 and 63 licenses, or willingness to obtain within the first six months of employment.

What We Offer

1. Great compensation package, based on experience
2. Opportunities for professional growth
3. Coverage on the first day of employment for medical, dental, and vision insurance
4. Flexible Benefits (FSA, Pre-tax transportation, HSA Employer Contributions)
5. 401k Matching Plan
6. Student Loan Assistance
7. Pet Insurance

If you are a motivated and detail-oriented person with a passion for client service and the financial services industry, we encourage you to apply!

About Hightower

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, and 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of "well-th. rebalanced." Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or have other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

300 Madison Ave, New York, NY 10017, USA