Client Service Associate

RiverSource Life Insurance Company; San Jose (CA); On-site; USD 63,000 - 86,000; Full time

Benefits offered by this job

Vacation time

Sick time

401(k)

Health insurance

Dental insurance

Life insurance

Job summary

Ameriprise Financial is seeking a Client Service Associate for on-site work in San Jose. You will support advisors, prepare financial plans, assist with trades, and manage client meetings. The role involves data entry, paperwork coordination, and marketing event support.

Ideal candidates have 3–5 years in client service, a 2-year degree, strong communication, and detail-oriented skills. In-office collaboration is expected with four days on-site.

Qualifications

• Associate degree or equivalent required.
• 3–5 years of relevant experience in client service.
• Detail oriented with strong math and analytical skills.
• Good organization and time management with multiple priorities.
• Strong communication across all levels and team collaboration.
• Proficient computer and software skills.

Responsibilities

• Assist advisor in servicing clients, prepare financial plans and process transactions.
• Prepare and summarize client meetings, enter data, and provide follow-up.
• Coordinate new business paperwork and track applications and rollovers.
• Coordinate marketing events and manage compliance documentation.
• Provide general admin support including phone handling and client correspondence.

Skills

Client service

Data handling

Communication

Time management

Multi-tasking

Teamwork

Microsoft Office

Attention to detail

Education

Associate degree

Bachelor's degree preferred

Tools

CRM software

Office productivity tools

Job description

## Client Service AssociateApply: On-Site: San Jose, California: Full time: Posted Yesterday: End Date: October 28, 2026 (10 days left to apply): R26\\_4219**About Our Company**We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.**Job Description**Do you have experience in the financial services industry and want to advance your career with an industry-leading firm? Our office is growing, and we are looking for a Client Service Associate to join our operations team! The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible for using the client relationship model and turnkey tools. Activities may include but are not limited to servicing clients by assembling and analyzing client data, helping prepare financial plans, working with clients to process transactions, trades and other practice management tasks as needed. In addition to supporting advisor(s), you’ll be a part of our operations team providing the branch with general administrative and reception support as needed, including but not limited to understanding firm policies, procedures and digital tools. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you prosper in an environment where you can help others and if you enjoy creating a positive impact on client’s overall experience, we invite you to take your career to the next level by applying to join our team today! Looking to advance your career further through licensing? We are dedicated to your career development through training, mentoring and licensing support — it's all about helping you effectively develop to reach your full potential!**Key Responsibilities*** Assist advisor in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.* Prepare and summarize client meetings by scheduling and confirming meetings, enter data into contact manager, create the agendas and summaries of meetings, escort clients to advisor and provide essential follow-up.* Prepare and ensure new business paperwork is submitted in good order which includes preparing forms, obtain appropriate signatures, prepare documentation to send to home office, track new insurance applications and coordinate rollovers.* Prepare for and coordinate marketing events which includes creating marketing compliance documentation and managing event marketing reimbursement.* Provide general administrative duties such as answering the advisor's phone, process expense management reports, prepare routine client correspondence, support for closes, set up of client files, copy and new business correspondence and alerts.**Required Qualifications*** Associate (2-year) degree or equivalent.* 3-5 years Relevant Experience Required.* Experience working in a client service environment.* Detail orientated, strong math, and analytical skills. Good organization and time management skills.* Able to manage multiple priorities and prioritizes effectively. Able to independently work with minimal supervision.* Able to communicate with all levels within the organization. Process oriented and can work with a team.* Strong computer and software skills.**Preferred Qualifications** * Bachelors degree or equivalent. **Visa Sponsorship**Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN). **In-Office Collaboration**We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. **Base Pay Salary**The estimated base salary for this role is $62,600-$86,000 a year. We have a pay-for performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.**Full-Time/Part-Time**Full time**Exempt/Non-Exempt**Non-Exempt**Job Family Group**Business Support & Operations**Line of Business**AAG Ameriprise Advisor Group*Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.*