Client Service Associate

Jackson Hewitt - 3562; Laurens (SC); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Corporate discount program

Advancement opportunities within the组织

Tax preparation training

Continuing tax education

Job summary

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for office visitors and deliver exceptional client experiences. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials.

This role welcomes all backgrounds and offers learning opportunities in a supportive, customer-focused environment. Join the team to gain real-world experience, advance within the organization, and start or grow a

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency.

Responsibilities

• Engage with clients and provide excellent customer service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support training and development for tax professionals.

Skills

Interpersonal communication

Retail experience

Basic computer skills

Job description

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further.

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us.

No matter your work background or experience level, we welcome you.

Perks:

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Tax preparation training
• Continuing tax education
• And More!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,