Client Service And Operations Associate

Aston Carter; Bellevue (WA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401k match

Employee benefits paid by employer

Job summary

Aston Carter is seeking a Client Service and Operations Associate for our Bellevue, WA office. This on-site role supports a small team of five, handling client service, operations, and financial planning support with a focus on accuracy and efficiency.

You will review trades, prepare client reports, assist with tax prep for high-net-worth clients, and mentor junior staff while contributing to process improvements and daily operations.

Qualifications

• 2–5+ years of operations or client service in wealth management.
• Experience with RIAs, broker-dealers, or private banking preferred.
• Licenses such as Series 7/63/65/66 are a plus.
• Strong organizational and multitasking abilities.
• Proficiency with CRM and reporting tools.
• Ability to lead and mentor junior staff.

Responsibilities

• Support client service and account operations for a multi-client practice.
• Review daily trades for accuracy and timely settlement.
• Prepare client-facing reports and support meeting prep.
• Maintain CRM data integrity and client information.
• Assist in tax return prep for high-net-worth clients.
• Lead and mentor the client service and operations team.

Skills

Operations experience

Wealth management

CRM proficiency

Series licenses

Leadership

Communication

Education

Bachelor's degree

Tools

Schwab Advisor Center

iRebal

Orion

Albridge

eMoney

Salesforce

Drake Tax

QuickBooks

Job description

Job Description: Client Service and Operations Associate

A growing wealth management firm in Bellevue, WA is seeking a RIA Client Service and Operations Manager to support client service, operations, and administrative functions for an office of approximately five team members. This full-time, onsite role runs Monday through Friday from 8:00 a.m. to 4:30 p.m. and is a direct placement opportunity. This position is well suited for someone who enjoys a mix of client service, operations, and leadership responsibilities and wants to play an important role on a small team. While candidates with wealth management and RIA experience are strongly encouraged to apply, the firm is also open to professionals from broker-dealers, wirehouses, private banking, and other financial services environments. Candidates holding Series 7, 63, 65, or 66 licenses are encouraged to apply. The firm is also open to speaking with individuals whose experience has been gained outside of financial services. Candidates with strong operations backgrounds, experience supporting senior executives or leadership teams, and a track record of managing complex processes and projects may also be successful in this role. In this role, you will support client service and account operations for a registered investment advisory firm with more than $1.2 billion in assets under management and a client base of 200500 relationships while helping drive day-to-day operations and supporting the continued growth of the business.

Responsibilities

• Support client service and account operations for a large registered investment advisory practice managing over $1.2 billion in assets and serving 200500 clients.
• Review an average of 15 solicited and discretionary trades per day, including block trades, ensuring accuracy, compliance, and timely settlement.
• Craft proprietary daily market research reports and present findings directly to Wealth Advisors to support investment and planning decisions.
• Perform cash management activities across the client book in compliance with anti-money laundering regulations and firm policies.
• Prepare accurate client-facing financial reports and assist advisors with preparation for client review meetings.
• Assist in the preparation and review of federal tax returns for high-net-worth clients using appropriate tax software and tools.
• Serve as the primary point of contact for a select group of clients, functioning as their Wealth Management Associate.
• Deliver exceptional client service by anticipating client needs, proactively addressing concerns, and resolving issues efficiently.
• Participate in client meetings and present ideas and concepts in a clear, organized, and effective manner.
• Prepare meeting materials, summaries, and documentation, and manage post-meeting action items to ensure timely follow-up.
• Oversee the gathering, organization, and maintenance of client information and ensure data integrity within the CRM system.
• Assist in developing and implementing financial plans, leveraging financial planning tools and analysis to support client financial decisions.
• Oversee the new client onboarding process, including account opening, documentation, and initial setup, and manage ongoing account maintenance.
• Provide leadership within the client service and operations team, including mentoring colleagues, delegating tasks, and managing workflow.
• Contribute to continuous improvement of operational processes and procedures to enhance efficiency, accuracy, and client satisfaction.

Essential Skills

• 2 to 5+ years of experience in operations, client service, wealth management, financial services, or another professional environment with significant operational responsibilities.
• Experience in a registered investment advisory (RIA), wealth management, broker-dealer, private banking, or similar environment is preferred but not required.
• Series 7, 63, 65, or 66 licenses are a plus.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to prepare client-facing reports and support meeting preparation and follow-up activities.
• Experience supporting senior professionals, executives, advisors, or leadership teams.
• Strong communication and relationship-building skills.
• Ability to present ideas and information clearly and professionally.
• Excellent attention to detail and commitment to accuracy.
• Experience maintaining information across CRM platforms and business systems.
• Leadership capabilities, including mentoring, delegation, workflow management, and operational oversight.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.

Additional Skills & Qualifications

• Experience using Schwab Advisor Center for custodial and account operations.
• Familiarity with iRebal for portfolio rebalancing and trade management.
• Experience with Orion and Albridge for portfolio reporting and performance measurement.
• Proficiency with eMoney for financial planning and analysis.
• Experience using Salesforce or a similar CRM platform to manage client information and workflows.
• Knowledge of Drake Tax Software for tax preparation and review.
• Experience with QuickBooks for basic accounting and financial recordkeeping.
• Bachelors degree required; MBA or other advanced degree is a plus.
• Ability to work effectively in a small team environment.
• Experience working closely with senior leadership or executive teams.
• Demonstrated ability to improve processes, manage projects, and support business operations.
• Comfort presenting market research, financial concepts, and planning strategies to advisors and clients.

Work Environment

This position is based in Bellevue, WA and works onsite Monday through Friday from 8:00 a.m. to 4:30 p.m. You will join a team of approximately five employees and work closely with advisors, leadership, and clients on a daily basis. Because of the size of the office, team members are given a high level of responsibility and exposure to multiple aspects of the business, including client service, operations, financial planning support, and business administration. The firm operates multiple offices, including locations such as Denver and Houston, and manages more than $2 billion in assets. This role offers the opportunity to contribute directly to a growing organization while working alongside experienced professionals in the wealth management industry.

Job Type & Location

This is a Permanent position based out of Bellevue, WA.

Pay and Benefits

The pay range for this position is $75000.00 - $85000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

401k match 6% Employee Benefits 100% paid, but do have to pay for additional family members.

Job Type & Location

This is a Permanent position based out of Bellevue, WA.

Application Deadline

This position is anticipated to close on Nov 9, 2026.

Workplace Type

This is a fully onsite position in Bellevue,WA.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.