Client Service and Marketing Specialist

Ameriprise Financial Services, LLC; Folsom (CA); Presencial; USD 36.000 - 44.000; Jornada completa

Descripción de la vacante

Arete Wealth Planning in Folsom, CA, is seeking a dynamic Client Service & Marketing Specialist to join our team. This role combines client service, marketing, events, and relationship management in a collaborative, results-oriented environment.

You will welcome clients, coordinate events and campaigns, manage CRM data, and help craft engaging communications. A proactive, organized individual with strong people skills will excel here.

Formación

• Bachelor’s degree in marketing, communications, business, or a related field.
• Excellent written and verbal communication skills.
• Friendly, outgoing, and professional personality.
• Strong organizational skills and attention to detail.
• Comfort working with technology, spreadsheets, and digital platforms.
• Ability to manage multiple responsibilities and work independently.
• Proactive mindset with a willingness to learn and take initiative.
• Ability to work full-time in our Folsom office.

Responsabilidades

• Serve as the welcoming first point of contact for clients, visitors, and calls.
• Coordinate client appreciation initiatives and recognition programs.
• Maintain accurate client information and assist with segmentation.
• Coordinate and maintain a consistent social media presence.
• Assist with marketing campaigns, communications, and client engagement.
• Plan and execute client appreciation events and educational gatherings.
• Utilize CRM to organize information and track activities.

Conocimientos

Communication skills

Outgoing personality

Organizational skills

Tech-savvy

CRM familiarity

MS Office proficiency

Educación

Bachelor’s degree in marketing, communications, business, or related field

Herramientas

CRM software

Canva

Descripción del empleo

Client Service & Marketing Specialist

Arete Wealth Planning | Folsom, CA
Full-Time | In Person | $26–$32 per Hour

Help Us Create an Exceptional Client Experience

Arete Wealth Planning, an established financial planning practice in Folsom, California, is seeking an outgoing, organized, and creative Client Service & Marketing Specialist to join our team.

We are a close-knit financial planning office that values strong relationships, personalized service, and creating meaningful experiences for our clients.

We’re looking for someone who enjoys connecting with people, coordinating events, bringing creative ideas to life, and using technology and data to keep things organized.

This is a unique opportunity to combine client service, marketing, event planning, and relationship management in a professional, collaborative environment.

Prior financial services experience is not required. We’re more interested in finding someone with the right personality, initiative, communication skills, and enthusiasm for creating exceptional client experiences.

What You’ll Do

Client Experience & Relationship Management

• Serve as a welcoming first point of contact for clients, visitors, and incoming calls.
• Help create a warm, professional, and memorable experience for every client.
• Coordinate client appreciation initiatives, personalized gifts, and recognition programs.
• Identify opportunities to strengthen client relationships through thoughtful outreach and engagement.
• Maintain accurate client information and assist with client segmentation initiatives.

Marketing & Social Media

• Coordinate and maintain a consistent social media presence using approved content and marketing resources.
• Create and schedule engaging social media posts in accordance with financial services compliance requirements.
• Assist with marketing campaigns, communications, and client engagement initiatives.
• Research, order, and manage branded promotional materials and client gifts.
• Bring creative ideas to the team to enhance client communication and engagement.

Event Planning & Coordination

• Assist with planning and executing client appreciation events, educational gatherings, and other practice activities.
• Coordinate event logistics, invitations, RSVPs, vendors, and follow-up communications.
• Help ensure events are organized, welcoming, and professionally executed.
• Track event participation and engagement to evaluate effectiveness.

CRM, Reporting & Organization

• Utilize customer relationship management (CRM) software to organize information, track activities, and support client engagement.
• Generate reports, maintain dashboards, and assist with client segmentation.
• Monitor engagement initiatives and provide meaningful updates to the team.
• Identify opportunities to improve processes, reporting, and organization.
• Manage multiple projects while maintaining strong attention to detail.

Office & Team Support

• Participate in front desk coverage and assist with incoming mail and general office coordination.
• Collaborate with team members to support day-to-day operations.
• Take ownership of assigned responsibilities and proactively identify opportunities to improve the client experience.

What Makes Someone Successful Here?

The ideal candidate is someone who brings positive energy to the office while remaining organized, detail-oriented, and dependable.

You enjoy meeting new people, making others feel welcome, and finding creative ways to make someone’s day a little better.

You’re equally comfortable coordinating a client event, creating a social media post, and digging into a spreadsheet to understand what the data is telling you.

Most importantly, you’re someone who takes initiative, follows through, and enjoys being part of a team where your contributions make a difference.

Equal Opportunity Employer

The Arete Wealth Planningis an Equal Opportunity Employer and welcomes applicants from all backgrounds.

A background check will be conducted as part of the hiring process, and successful completion is required for employment in accordance with applicable laws.

What We’re Looking For

Required Qualifications

• Bachelor’s degree, preferably in marketing, communications, business, or a related field.
• Excellent written and verbal communication skills.
• A friendly, outgoing, and professional personality.
• Strong organizational skills and attention to detail.
• Comfort working with technology, spreadsheets, and digital platforms.
• Ability to manage multiple responsibilities and work independently.
• A proactive mindset with a willingness to learn and take initiative.
• Ability to work full-time in our Folsom office.

Preferred Qualifications

• Experience in marketing, client service, banking, or another professional service environment.
• Familiarity with CRM software, reporting, or dashboard creation.
• Experience managing social media accounts or creating digital content.
• Experience coordinating events, client appreciation programs, or marketing initiatives.
• Proficiency with Microsoft Office, particularly Excel, Outlook, and Word.
• Familiarity with Canva or similar content creation tools.

Recent college graduates with relevant education, internships, or demonstrated skills are encouraged to apply.

Why Join Arete Wealth Planning?

• Meaningful Work: Help create experiences that strengthen long-term client relationships.
• Variety: Enjoy a position that combines client service, marketing, events, and analytical responsibilities.
• Collaborative Environment: Work closely with a small, established team where your contributions are valued.
• Professional Development: Build valuable skills in client relationship management, marketing, and financial services.
• Opportunity for Ownership: Take responsibility for important initiatives and help shape the practice’s client experience.

Compensation & Schedule

Compensation: $26–$32 per hour, depending on qualifications and experience.

Employment Type: Full-Time, Non-Exempt

Location: Folsom, California — In Person