Client Relationship & Marketing Coordinator

Ameriprise Financial Services, LLC; Carmel (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Ameriprise Financial Franchise owner is seeking a Client Relationship & Marketing Coordinator. This hands-on role supports client experiences, events, communications and systems that help the practice grow. You will work across events, newsletters, website and social media while leveraging marketing technology and CRM.

You’ll join a small, collaborative team focusing on client care, data-driven insights and cross-functional activity to drive growth and service excellence.

Qualifications

• Strong relationship-building and client-service mindset.
• Experience coordinating marketing activities and events.
• Comfortable working across email, events, social media and reporting.

Responsibilities

• Build relationships with clients and coordinate thoughtful touches.
• Plan and coordinate client appreciation and educational events.
• Lead client email communications and campaigns; support marketing plan.
• Support Salesforce CRM, dashboards and marketing tech use.
• Track goals, opportunities and report trends to leadership.
• Coordinate marketing materials and vendor coordination.

Skills

Relationship building

Organized

Ownership of work

Cross-functional collaboration

Adaptability across multiple channels

Tools

Salesforce CRM

Job description

At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

This position is with an Ameriprise Financial Franchise owner.

Job Description

We are a small, established financial planning practice looking for a Client Relationship & Marketing Coordinator to become an important part of our team.

This is a hands-on role for someone who enjoys people, details, technology and variety. You will help us create an exceptional experience for our clients while coordinating the marketing activities, events, communications and systems that support our relationships and help our practice grow.

What You Will Do:

• Build relationships with clients and coordinate the thoughtful touches that make their experience with our practice special.
• Plan and coordinate client appreciation and educational events from beginning to end.
• Lead client email communications, including newsletters, event invitations and other campaigns. Help execute our annual marketing plan and maintain our website and social media presence.
• Serve as a key resource for Salesforce CRM, dashboards and other marketing technology, helping the team use these systems effectively.
• Track annual goals, prospective clients and new-business opportunities and provide meaningful updates to leadership. Review reports and results, recognize trends and help identify appropriate next steps.
• Coordinate marketing materials, promotional items and outside vendors.
• Take ideas, figure out how to make them happen and follow them through to completion.

You Might Be a Great Fit If You:

• Genuinely enjoy getting to know people and building long-term relationships. Are organized, dependable and naturally attentive to details.
• Like having ownership of your work and making sure things get done.
• Are comfortable moving between client interaction, event planning, technology, reporting and marketing activities.
• Enjoy learning systems and often become the person others turn to when they need help figuring something out. Can look at information or a report and recognize when something deserves attention.
• Enjoy being part of a small, close-knit team where everyone contributes.

Compensation:

• Starting compensation is generally expected to be in the upper$30,000s to lower $40,000s, with flexibility for the right candidate based on experience, skills and overall fit.

Full-Time/Part-Time

Full time

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.