Client Sales Manager

Softwriters; Pittsburgh (Allegheny County); Híbrido; USD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work environment

Remote-Work Bank for added flexibility

Paid parking provided

PTO day on your birthday

Floating holidays

401(k) with company match

100% paid parental leave

Medical, dental, and vision coverage

Life and disability insurance

Descripción de la vacante

SoftWriters, Inc. is seeking a motivated Client Sales Manager to drive revenue, grow existing accounts, and develop new opportunities from a Pittsburgh-based hybrid work model.

You will partner with a Regional Sales Executive to identify prospects, manage the full sales cycle, and expand relationships with current customers to achieve revenue targets. This role reports to the Chief Revenue Officer and requires strong business acumen, relationship-building skills, and a proactive approach to

Formación

• Experience in inside sales, business development, and account growth.
• Strong hunter mentality and ability to balance new business with expanding existing relationships.
• Proven ability to build and manage a sales pipeline and close deals.

Responsabilidades

• Drive incremental revenue within an assigned portfolio of established customer accounts.
• Identify upsell and cross-sell opportunities and pursue them.
• Manage the sales cycle from discovery to close and maintain a robust pipeline.
• Collaborate with Regional Sales Executives to maximize territory performance.
• Maintain accurate CRM records and provide regular pipeline forecasts.

Conocimientos

Hunter mentality

Business acumen

Inside sales

Account growth

Descripción del empleo

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About SoftWriters

SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

SoftWriters is seeking a motivated, results-driven Client Sales Manager to join our growing sales organization. This position combines inside sales, business development, and existing account growth, offering an opportunity to directly impact revenue generation and customer relationships.

The Opportunity

The Client Sales Manager will partner closely with a Regional Sales Executive to identify new business opportunities, generate qualified leads, and drive incremental sales within established customer accounts. This role is ideal for a proactive sales professional who thrives on building relationships, uncovering opportunities, and closing business.

The successful candidate will bring a hunter mentality, strong business acumen, and the ability to balance new business development with expanding existing customer relationships.

Location: Pittsburgh, PA (North Shore) - Hybrid (Core office days: Tuesday, Wednesday, Thursday)

Reports to: Chief Revenue Officer

What You'll Do

Account Growth & Revenue Generation

• Drive incremental revenue within an assigned portfolio of established customer accounts.
• Identify and pursue upselling, cross-selling, and additional product and service opportunities.
• Proactively engage existing customers to understand evolving business needs and uncover new sales opportunities.
• Manage the sales cycle for assigned opportunities, from initial discovery through closing.
• Build and maintain a strong pipeline of opportunities within existing accounts.

Business Development & Prospecting

• Partner with an assigned Regional Sales Executive to develop and execute targeted prospecting strategies.
• Identify, research, and engage prospective customers through outbound calls, emails, and other sales activities.
• Qualify prospective opportunities and coordinate introductions with the Regional Sales Executive.
• Contribute to new customer acquisition through proactive lead generation and business development efforts.
• Maintain consistent prospecting activity to support pipeline development and revenue goals.
• Work collaboratively with Regional Sales Executives to maximize territory performance and account growth.
• Support a coordinated sales strategy that prioritizes high-value opportunities while capturing incremental revenue.
• Facilitate seamless account transitions from Regional Sales Executives to ongoing inside sales ownership.
• Communicate account activity, customer needs, and potential opportunities to internal stakeholders.
• Partner with internal teams to ensure a positive customer experience throughout the sales process.
• Meet or exceed established revenue, pipeline development, and sales activity targets.
• Maintain accurate customer records, sales opportunities, and activity tracking within the CRM.
• Prepare sales forecasts and provide regular updates on pipeline activity and account growth.
• Develop a strong understanding of SoftWriters' products, services, and customer needs.
• Represent SoftWriters at industry conferences, customer events, and occasional onsite meetings

Why You'll Love Working Here Meaningful Work: Help shape the employee experience and organizational culture that supports innovation, growth, and improved patient outcomes.

Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.

Work-Life Balance:

• Hybrid work environment
• Remote-Work Bank for added flexibility
• Paid parking provided
• PTO day on your birthday
• Floating holidays
• 401(k) with company match
• 100% paid parental leave
• Medical, dental, and vision coverage
• Life and disability insurance

Growth-Focused Culture:

• Continuous learning and upskilling
• Cross-functional collaboration

Our Values in Action

• Innovators, Thought Leaders, Teachers: We invest in growth and encourage learning at every level.
• Accountability and Ownership: We take initiative, own outcomes, and celebrate results.
• Customer-Centric: Everything we do supports the pharmacies and patients we serve.
• Unyielding Integrity: We make ethical decisions and lead with transparency.
• One Team, Family Spirit: We win together through collaboration, trust, and mutual respect.

Note: This position does not sponsor work visas and requires the ability to work hybrid from our Pittsburgh office. Relocation assistance is not provided.

SoftWriters, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, age, disability, genetic information, veteran status, or any other legally protected characteristic.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.