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Universal Energy Solutions seeks a full-time Client Retention Representative in the Houston area to manage and grow a client portfolio. You will review electricity and natural gas plans, compare supplier options, and propose the best solutions for each business.
The role emphasizes relationship-building with residential clients and ongoing renewals, with revenue generated through recurring income as you expand your book of business.
Universal Energy Solutions is hiring full-time Client Retention Representatives to join our Houston team, serving sales throughout the Greater Houston area.
In this role, you’ll work directly to review their electricity and natural gas supply plans, introduce competitive supplier options, and recommend solutions that fit their business needs. You’ll primarily support existing customer relationships while continuing to grow your portfolio through new business development.
Unlike many customer-facing positions where every month starts over, you’ll build a book of business that can continue generating recurring income through customer renewals and long-term relationships.
Your day begins at the office, where you’ll connect with your team, prepare for the day ahead, and follow up with existing customer accounts before heading into your assigned territory. From there, you’ll control your productivity for the day in order to crush your goals. Responsibilities typically include:
Successful Client Retention Representatives come from a variety of backgrounds, but they all enjoy working with people, building relationships, and helping customers find solutions. Many of our top performers previously worked in customer service, retail, hospitality, banking, sales, or other customer-facing roles. Former athletes also tend to excel because they’re competitive, coachable, and motivated by achieving goals. If you’re someone with a strong work ethic, a positive attitude, and the drive to continually improve, we’ll provide the training and support to help you succeed.
Typical first-year on-target earnings (OTE) range from $65,000–$90,000, with top performers earning $125,000+ by consistently exceeding performance goals and growing their book of business.
*Additional compensation structures may be available for qualified applicants.
Your previous experience gives you a foundation—we’ll help you build on it. You’ll receive paid, hands-on training focused on our industry, products, client management process, and approach to growing a book of business.
As you progress, you’ll have access to continued coaching, mentorship, and professional development designed to strengthen your skills and prepare you for future opportunities in leadership and business management. Our long-term growth depends on developing talented people who are ready to take on more.
Universal Energy Solutions helps businesses reduce their energy costs by connecting them with competitive electricity and natural gas supplier programs. UES Careers is the recruiting arm of Universal Energy Solutions, supporting hiring across our growing nationwide network of independently owned and operated offices.