Client Resources Coordinator III Cal Fresh Inglewood, CA

Catholic Charities; California; On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a compassionate individual for a full-time role dedicated to assisting low-income households with essential services. This rewarding position involves processing applications for a vital support program, educating community members about their benefits, and ensuring clients receive the resources they need. Join a team committed to making a difference in the lives of those in need, while enjoying comprehensive benefits and a supportive work environment. Your empathy and communication skills will play a crucial role in helping individuals achieve greater self-reliance and stability.

Benefits

Life Insurance

Retirement Plans (including 401a and 403b)

Supplemental Insurance options

Flexible Spending Accounts

Vacation and Sick Leave

Disability Insurance

13 paid holidays

Public Service Loan Forgiveness

Cell Phone provision for outreach roles

Qualifications

• 2-3 years of relevant experience in community service roles.
• Strong communication skills for educating clients about benefits.

Responsibilities

• Process about 40 CalFresh applications monthly.
• Educate clients about CalFresh benefits and eligibility.
• Assist clients with application troubleshooting and recertification.

Skills

Bilingual in English and Spanish

Experience with the CalFresh program

Strong written communication skills

Effective verbal communication

Problem-solving skills

Empathy and compassion for low-income populations

Ability to plan activities

Sensitivity, tact, and responsiveness

Job description

Full Time Lennox, CA, US

13 days ago Requisition ID: 1754

Salary Range: $20.03 To $26.70 Hourly

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California, operating various programs to serve the poor and find permanent solutions to crisis situations by providing clients with tools and resources for greater self-reliance and stability.

St. Margaret’s Center, a community center of Catholic Charities of Los Angeles located in Inglewood, offers services for low-income and unhoused populations, including food programs, homelessness services, education, health and wellness, and social support. Annually, about 10,000 participants receive approximately 50,000 services.

The CRC III role involves informing low-income households about CalFresh, including eligibility, application processes, and benefits. Responsibilities include processing applications and assisting with related paperwork and troubleshooting.

Responsibilities:

1. Process about 40 CalFresh applications monthly.
2. Educate community members and clients about CalFresh benefits and eligibility.
3. Assist recipients with application troubleshooting, reports, and recertification paperwork.
4. Follow up with the Department of Public Social Services on pending applications.
5. Collaborate with the Community Services Manager to create marketing materials to promote program enrollment.
6. Connect applicants with other programs at St. Margaret’s Center that could benefit them.
7. Track and report outcomes to assess program effectiveness.
8. Participate in outreach events and community meetings as needed.
9. Promote quality improvement aligned with the agency’s mission.
10. Show sensitivity to clients' cultural and socioeconomic backgrounds.
11. Perform related duties as required.

Qualifications:

• Bilingual in English and Spanish.
• Experience with the CalFresh program.
• 2-3 years of relevant experience.
• Empathy and compassion for low-income populations.
• Strong written communication skills, including editing and data presentation.
• Effective verbal communication and presentation skills.
• Ability to plan activities and maintain accurate records.
• Effective in public relations and developing working relationships.
• Problem-solving skills and organizational ability.
• Sensitivity, tact, and responsiveness.
• Maintain confidentiality.

Catholic Charities offers comprehensive benefits, including:

• Life Insurance
• Retirement Plans (including 401a and 403b)
• Supplemental Insurance options
• Flexible Spending Accounts
• Vacation and Sick Leave (12 vacation days, 10 sick days annually)
• Disability Insurance
• 13 paid holidays
• Public Service Loan Forgiveness
• Cell Phone provision for outreach roles