Landscape Account Manager

Krause Landscape; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

Tuition reimbursement (after one year)

Paid time off

Job summary

Krause Landscape is seeking a dedicated Landscape Account Manager to be the primary contact for maintenance clients. This role nurtures client relationships from initial sale through ongoing weekly maintenance, drives new business, and increases department revenue by delivering exceptional customer service.

You will manage client needs, schedule visits, prepare proposals, renewals, and contracts, and coordinate with production and admin teams to ensure satisfaction and long-term partnerships.

Qualifications

• 2+ years of sales experience, preferably in the landscape industry.
• Demonstrate exemplary knowledge of landscape terminology, plant materials, and installation techniques.
• Previous experience as a client representative, production coordinator, or crew leader preferred.
• Ability to work in a team environment and independently, including taking direction and constructive feedback.

Responsibilities

• Maintain established sales volume by staying current with client needs and trends; increase sales from new leads.
• Initiate and attend maintenance client presentations and meetings.
• Participate in onsite visits to ensure client needs are met.
• Inform clients of issues and involve them in decision making.
• Follow the sales process and communicate with admin and production teams.
• Manage communication with current and prospective clients to provide a single point of contact.

Skills

Sales experience

Landscape terminology

Client relationship management

Team collaboration

Job description

Work With The Best

We are building the premier outdoor living company in the country by creating a “family of families” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

POSITION SUMMARY

Krause Landscape is seeking a dedicated Landscape Account Manager to be the primary point of contact for our maintenance clients. This role is responsible for nurturing client relationships from initial sale through ongoing weekly maintenance, driving new business, and increasing department revenue by delivering exceptional customer service. You will manage client needs and requests, ensuring satisfaction and fostering long‑term partnerships.

Responsibilities And Duties

• Maintain established sales volume by keeping current with client needs, changing trends, and competitors; increase sales by following up on new leads and prospective clients.
• Initiate and attend all preliminary and subsequent maintenance client presentations and meetings.
• Participate in onsite visits and walkthroughs with the client to ensure needs are being met.
• Inform clients of relevant issues regarding their property and involve them in relevant decision making.
• Follow the sales process (i.e. using maintenance agreements, dissemination of information to admin and production, etc.).
• Manage all communication and correspondence with current and prospective clients, ensuring a “one point of contact.”
• Recommend and advise clients on additional services or enhancements.
• Oversee and guide weekly maintenance and enhancements to ensure results will exceed client expectations and enhance Mariani’s reputation.
• Assist in the scheduling of jobs with the production coordinators.
• Maintain accurate records and documentation (i.e. client history, sales reports, client contact list, etc.)
• Initiate and approve all necessary work orders and change orders needed to communicate with the maintenance department.
• Prepare proposals, renewals, and contracts using appropriate standard templates.
• Monitor the billing process and accounts receivable.
• Work with crew leaders to ensure that any desires or information expressed by the client are completed accurately.
• Communicate with administrative support team, accounting team, production coordinators, and crew leaders as required to update project status.

Qualifications

• 2+ years sales experience, preferably in the landscape industry.
• Demonstrate exemplary knowledge of landscape terminology, plant materials, and installation techniques.
• Previous experience as a client representative, production coordinator, or crew leader preferred.
• Ability to work in a team environment and independently, including taking direction and constructive feedback from team members, as well as providing feedback to others.
• Demonstrate flexibility to perform duties wherever volume deems it necessary.
• Minimize non‑productive time and fill slow periods with activities that will enable you to meet the future needs of internal and external clients.

The Perks

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• PerkSpot
• Long‑term disability and life insurance
• Paid time off
• Tuition reimbursement (after one year of service)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Mariani Enterprises, LLC is proud to be an equal‑opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.