Client Relationship Specialist

Sacbar; California, Northern (MO, KY); Hybrid; USD 71,635,000 - 79,997,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America is seeking a Customer Experience Associate to educate clients in the lobby and assist with self-service transactions across mobile, online, and ATM channels. You will handle cash, build client relationships, and connect customers to appropriate financial solutions.

Ideal candidates are self-starters with strong ethics, able to work with a team, and capable of adapting to new technology platforms. Weekend and extended hours flexibility is required.

Qualifications

• Able to adapt to new information and technology platforms.
• Excellent communication skills with clients and teammates.
• Strong focus on delivering a positive client experience and solutions.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions via self-service tools.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs and connects them to solutions.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Client management

Client experience branding

Prospecting

Education

High School Diploma / GED

Job description

Bank of America is seeking a Customer Experience Associate to educate clients in the lobby and assist with self-service transactions across mobile, online, and ATM channels. You will handle cash, build client relationships, and connect customers to appropriate financial solutions.

Ideal candidates are self-starters with strong ethics, able to work with a team, and capable of adapting to new technology platforms. Weekend and extended hours flexibility is required.