Client Relationship & Solutions Banker

Bank of America; Greensboro (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Greensboro, NC seeks a client-focused associate to engage customers in the lobby, educate on self-service banking, and process cash transactions with accuracy. You will build strong client relationships and connect customers to suitable financial solutions.

This role requires strong communication, time management, and a proactive service mindset, with weekend/extended hours as needed to support branch operations.

Qualifications

• Customer-focused, with ability to educate clients on self-service banking options.
• Willingness to work weekends and extended hours as needed.
• Strong communication and relationship-building skills.

Responsibilities

• Engage clients in lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Partner with experts in small business, lending, and investments as needed.
• Manage center traffic, appointments, and outbound calls.

Skills

Adaptability

Customer focus

Communication

Problem solving

Relationship building

Time management

Sales mindset

Education

High School Diploma

Tools

Self-service tech (ATM/online/mobile banking)

Job description

Bank of America in Greensboro, NC seeks a client-focused associate to engage customers in the lobby, educate on self-service banking, and process cash transactions with accuracy. You will build strong client relationships and connect customers to suitable financial solutions.

This role requires strong communication, time management, and a proactive service mindset, with weekend/extended hours as needed to support branch operations.