Client Relationship Banker & Banking Solutions

Bank of America; Copiague (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking front-line staff to engage clients in the lobby, educate them on self-service banking, and accurately process cash transactions. The role emphasizes building deep client relationships, identifying solutions, and promoting a high-quality client experience.

Ideal candidates are bilingual in Spanish, highly motivated, and able to work flexible hours including weekends. The position requires in-office attendance with role-specific flexibility and a strong commitment to

Qualifications

• Required: Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates to build strong client relationships.
• Confident in identifying solutions for clients based on their needs.
• Able to educate clients on self-service banking (ATM, online, mobile).
• Capable of following processes and adhering to laws/regulations.
• Willing to work weekends/extended hours as needed.

Responsibilities

• Executes bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interest, complying with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Bilingual Spanish

Customer service

Relationship building

Communication

Problem solving

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking front-line staff to engage clients in the lobby, educate them on self-service banking, and accurately process cash transactions. The role emphasizes building deep client relationships, identifying solutions, and promoting a high-quality client experience.

Ideal candidates are bilingual in Spanish, highly motivated, and able to work flexible hours including weekends. The position requires in-office attendance with role-specific flexibility and a strong commitment to