Client Relationship Associate PEDRO

ep wealth advisors; Salt Lake City (UT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

11 Paid Holidays

Unlimited PTO

Paid Parental Leave

Flexible Work Schedule

Health, Dental, Vision plans

401k company match

Job summary

EP Wealth Advisors is seeking a Client Relationship Associate (CRA) to partner with our wealth advisory and planning teams, contributing to client satisfaction, retention, and growth. You will join a collaborative, client-focused group dedicated to integrity, excellence, and community.

The CRA will manage primary client contacts for account maintenance, coordinate with internal departments, and drive onboarding through paperwork and portal setup while using CRM to document interactions and

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or related field preferred.
• 1–3 years of experience in investment advisory, asset management, or financial services.
• Excellent communication skills and ability to build strong client relationships.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Lead and maintain existing client relationships as primary point of contact for inquiries related to account maintenance, cash management, distributions, and investment reporting.
• Collaborate with wealth advisor, financial planner, and internal departments to ensure client requests are executed within defined SLAs.
• Research and resolve client issues leveraging internal resources or escalate to management as needed.
• Manage client meeting scheduling and participate in client meetings, events, and seminars.
• Prepare client account paperwork and onboarding documents for processing.
• Coordinate new client onboarding activities including documentation collection and client portal setup.
• Track and document client interactions in CRM in a timely and compliant manner.
• Develop and maintain trusted relationships with custodian partners and service providers.

Skills

Communication

Organization

Problem solving

Education

Bachelor's degree preferred

Tools

Microsoft Office

CRM

Tamarac Advisor View

eMoney

Custodian portals

Job description

EP Wealth Advisors (EPWA) is a wealth management advisory firm with over $44.1 billion AUM as of March 31, 2026, serving predominately high net worth individuals. EPWA fosters an inclusive environment that offers opportunities for our associates to learn, grow and enhance their skills to take on new challenges to progress in their professional careers.

EP Wealth Advisors is hiring for a Client Relationship Associate (CRA) who will partner with our wealth advisory, financial planning, and internal support teams contributing to the satisfaction, retention and growth of client relationships. Our ideal candidate will have a demonstrated track record of delivering excellent client service, with exceptional organizational, communication and problem‑solving skills. You will join a team of dynamic, collaborative, and client‑focused professionals who are focused on delivering on our founding core values: Integrity, Entrepreneurial, Excellence and Community.

Responsibilities

• Lead and maintain existing client relationships as primary point of contact for inquiries related to account maintenance, cash management, distributions, and investment reporting
• Collaborate with wealth advisor, financial planner, and internal departments (operations, investments, billing, etc.) to ensure client requests are executed within defined service level agreements
• Research and resolve client issues leveraging internal support resources and/or escalates as appropriate to management
• Manage client meeting scheduling, preparation and participate as needed in client meetings, events and seminars
• Prepare client account paperwork including internal agreements, custodian forms, applications, and other client deliverables for processing
• Coordinate new client onboarding activities including the collection of required documentation, partnering with internal operations teams on process execution, client portal setup, welcome calls and proactive communication with clients
• Understand and adhere to outlined company policies and procedures to ensure client activities are handled with firm standards
• Track and document client interactions, activities and meetings in CRM, ensuring notes are input in a timely and compliant manner
• Develop and maintain trusted relationships with custodian partners, vendors, client professional contacts and service providers
• Participate in team projects, business initiatives and engage in training and education opportunities as required

Qualifications

• Bachelor’s degree preferred, with a concentration in Business, Finance, Economics, or equivalent related experience.
• Ideal candidates will have 1–3 years experience working in investment advisory, asset management or a financial services company.
• Excellent communication skills with ability to develop and maintain strong relationships with clients, prospects and team members across the organization.
• Strong organization and attention to detail are essential with the ability to prioritize and multi‑task effectively in a fast‑paced environment.
• Proficiency using Microsoft Office (Outlook, Word, Excel). Experience with Tamarac Advisor View, CRM, eMoney, and custodian websites (Schwab, Fidelity, TD Ameritrade) is valuable.

Benefits

We offer a highly competitive suite of holistic benefits designed to help our team members balance their personal and professional life commitments. These include options designed to encourage employee's health, happiness, and financial well‑being.

• 11 Paid Holidays + 2 Floating Holidays
• Unlimited PTO
• Paid Parental Leave
• Paid Volunteer Time
• Flexible Work Schedule
• Highly subsidized Health, Dental, and Vision Plans
• 401k Retirement Account with company match contributions
• Free Mental Health services, Life Insurance, Long & Short‑Term Disability Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Employee Financial Education
• Employee Educational Expense Reimbursement
• Employee Charitable Donations
• Employee Referral Incentives
• Employee Team Building Activities
• Employee Assistance Program

Equal Opportunity Employer

EPWA is an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, creed, color, sex, gender, gender expression, gender identity, sexual orientation, age, religion, national origin, ancestry, mental disability, physical disability, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by law.