Client Relations Representative

Javitch Block LLC; Cleveland, Northern (OH, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid vacation/PTO

401(k) profit sharing

Life insurance

Short- and long-term disability

Job summary

Javitch Block LLC, a Cleveland-based law firm, is seeking an organized administrative professional to support client communications and document processing. The role acts as a liaison between staff and clients, manages file-level communications, and prepares and submits reports and documents to clients.

Applicants should have strong written and verbal communication, be detail-oriented, and able to handle high work volumes.

Qualifications

• Solid written and verbal communication skills.
• Detail-oriented and organized.
• Ability to handle high work volume efficiently.
• Ability to multi-task upon request.
• Ability to handle highly confidential matters and documents with discretion.
• Typing 40 WPM.

Responsibilities

• Serve as a liaison between staff and clients.
• Handle file-level communications with our consumer/commercial clients.
• Prepare and submit documents and reports to our clients.

Skills

Written communication

Verbal communication

Detail oriented

Multi-tasking

Discretion

Typing 40 WPM

Education

High School or better

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Job description

Cleveland Office
Cleveland, OH 44114, USA

Description

Our premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication, coupled with a genuine approachability.

This integral position in the firm is responsible for:

Serving as a liaison between our staff and our clients.

Handling file-level communications with ourconsumer/commercial clients.

Preparing and submitting documents and reports to our clients.

Qualified candidates

Solid written and verbal communication skills

Detail-oriented and organized

Ability to handle high work volume efficiently

Ability to multi-task upon request

Ability to handle highly confidential matters and documents with discretion

• Ability to type 40 WPM

Education/Training/Experience

Intermediate knowledge of Microsoft Office (specifically Outlook, Excel, and Word)

• Prior related experience is helpful by not required

Javitch Block offers a comprehensive benefits program including health insurance, paid vacation/personal time, 401(k) profit sharing, life insurance, and short and long-term disability.

JB is a Cleveland-based law firm with additional offices in Fairlawn and Cincinnati, Ohio; Kentucky, Indiana, Texas, West Virginia and Tennessee. Our clients include taxing authorities, banks, credit unions, savings and loans, finance companies, department stores, credit card companies, medical organizations, landlords, commercial businesses, collection agencies, insurance companies, education facilities, utility companies, law firms, manufacturers, oil companies.

Qualifications

Skills

Microsoft Excel

Intermediate

Microsoft Word

Intermediate

Advanced

Verbal Communication

Advanced

Behaviors

Required

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Education

Required

High School or better.

Preferred

Bachelors or better.

Experience

Required

1-2 years:

Microsoft Excel

Preferred

1-2 years:

Insurance Subrogation

1-2 years:

Client Relations/Customer Service

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.