Client Relations Representative

Rent One, Inc.; Carbondale (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

401k with company match

Education reimbursement

Gym membership reimbursement

Job summary

Rent One, Inc. is seeking Client Relations Representatives to be the friendly, people-first voice of our brand in Carbondale. You will engage with clients, process orders, and help customers move toward ownership through regular interaction.

This role requires excellent people and negotiation skills, plus strong problem-solving instincts; a high school diploma and a valid driver's license are required. We offer medical, dental and life insurance, paid holidays and vacation, a 401(k) with company

Qualifications

• High school diploma or equivalent is required.
• Excellent people and negotiation skills, and problem-solving instincts are required.
• Must have valid driver's license and maintain a driving record that complies with organizational standards.

Responsibilities

• Serve as the primary point of contact between the client and the company.
• Process online orders in a call center environment.
• Find solutions to customer service issues.
• At times, assist other coworkers during peak activity, absences and planned time off.

Skills

People skills

Negotiation skills

Problem-solving

Education

High school diploma or equivalent

Job description

CLIENT RELATIONS REPRESENTATIVES

Our Client Relations Representatives are dedicated, flexible, hardworking, and people oriented. They are goal-driven yet compassionate, and they help our clients get to ownership faster through regular interaction. We cannot succeed without them! The pay range we're offering is competitive with opportunities to grow it though performance.

• We offer a great work-life balance;
• We also offer a great benefits package with medial, dental and life insurance offerings, as well as paid holidays, paid vacation time, and 401k retirement plan with company match.

Requirements

• High school diploma or equivalent;
• Excellent people and negotiation skills, and problem-solving instincts;
• Must have valid driver's license and maintain a driving record that complies with organizational standards.

We challenge our Client Relations Representatives to set the bar when seeking out new ways to positively impact the lives of our customers every day. Successful Client Relations Representatives put their relationship skills to the test and regularly exercising their on-the-spot decision making talents.

A day in the life of a Client Relations Representative varies, but regular activities include:

• Serve as the primary point of contact between the client and the company;
• Process on-line orders in a call center environment;
• Find solutions to customer service issues;
• At times, they will assist other coworkers such as during times of peak activity, absences and planned time off.

Why Should You Apply?

Our Schedule

Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.

Career Track

We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.

Affordable and Comprehensive Benefits Package

Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage. Not to mention paid time off like holidays and vacation!

Certified Training

Structured on-the-job training that includes a 12-day remote training class for every new hire. There are also five types of certifications offered all designed to guide our employees to the top!

401K

Invest in your future by participating in our 401k program. Rent One will match 30% of your first 5% and 40% of your next 5%!

Reimbursement for Education & Gym Memberships

Receive up to $200 for any work-related education classes you wish to take outside of Rent One. We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.

Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.