Client Relations Manager - Remote, Growth & Impact

Egreenservices; Colorado Springs (CO); Remote; USD 95,000 - 153,000; Full time

Benefits offered by this job

Flexible remote work

Paid volunteer days

Clear opportunities for advancement

Job summary

Excellence Consulting in Colorado Springs is seeking a Client Relations Manager to help growth, manage complex freelance engagements, and coordinate cross-team handoffs. The role offers flexible remote work arrangements and opportunities for advancement.

You will bring 8+ years of strategic planning and a proven track record in a customer-centric, deadline-driven environment, driving improvements while collaborating with stakeholders at all levels.

Qualifications

• Experience presenting ideas to stakeholders at all levels.
• Willingness to relocate to Colorado Springs, CO or to work remotely.
• Proven ability to thrive in a customer-centric, deadline-driven setting.
• Judgment to say no to good ideas at the wrong time.
• Collaborative mindset and enthusiasm for teamwork.
• Track record delivering improvements in a freelance structure.

Responsibilities

• Map handoffs between CO teams to prevent gaps.
• Coordinate scheduling, resources, and logistics for tasks.
• Keep freelance commitments visible and on track.
• Identify root causes rather than applying patches.
• Make tradeoffs visible for informed decision-making.
• Own follow-through after meetings.
• Apply leadership and adaptability to day-to-day operations.
• Step in on additional duties to support the mission.

Skills

Stakeholder communication

Relocation flexibility

Customer-centric work style

Decision making

Team collaboration

Freelance delivery track record

Job description

Excellence Consulting in Colorado Springs is seeking a Client Relations Manager to help growth, manage complex freelance engagements, and coordinate cross-team handoffs. The role offers flexible remote work arrangements and opportunities for advancement.

You will bring 8+ years of strategic planning and a proven track record in a customer-centric, deadline-driven environment, driving improvements while collaborating with stakeholders at all levels.