Client Relations Manager

Slack; Metairie (LA); Hybrid; USD 98,000 - 147,000; Full time

Job summary

Slack is hiring a Client Relations Manager to join our Metairie, LA team and take ownership of work that directly shapes our results. The role pays $98,000 - $147,000 annually and values your six years of experience, offering you ownership of general call outcomes.

You will balance a hybrid schedule, surface risks with fixes, and provide hands-on support to colleagues and Slack clients. You will connect efforts to key Slack metrics and drive measurable results in a leadership capacity.

Responsibilities

• Keep the hybrid schedule realistic when everyone wants everything yesterday
• Surface risks early, loudly, and with a proposed fix attached
• Provide hands-on support to colleagues and Slack clients as needed
• Tie general effort back to a number Slack cares about
• Turn ambiguous Strategic Planning requests into shipped, measurable outcomes
• Make the values-led call when the data points two different directions

Skills

Leadership experience

Cross-functional collaboration

Managing initiatives

Metairie network

Facilitation

Job description

Slack is hiring a Client Relations Manager to join our Metairie, LA team and take ownership of work that directly shapes our results. Here's the long and short of it — Slack pays $98,000 - $147,000, trusts your 6 years, and lets you own the general call.

Key Responsibilities

• Keep the hybrid schedule realistic when everyone wants everything yesterday
• Surface risks early, loudly, and with a proposed fix attached
• Provide hands-on support to colleagues and Slack clients as needed
• Tie general effort back to a number Slack cares about
• Turn ambiguous Strategic Planning requests into shipped, measurable outcomes
• Make the values-led call when the data points two different directions

What You'll Bring

• 6 years that taught you which corners can be cut
• Cross-functional ease, from Teamwork engineers to Time Management marketers
• Proven leadership experience guiding manager-level initiatives
• A Metairie network, or the hustle to build one from scratch
• Demonstrated wins in general work somewhere near Metairie, LA
• Comfortable owning projects from concept through delivery
• 6 years of Facilitation práctica, plus a hunger for what's next

The story of Slack is really the story of Metairie, LA betting on a fiercely-supportive idea about general and being proven right. We look out for one another, and burnout is treated as a problem to solve, not a badge to wear.

Combine $98,000 - $147,000 with growth, generous benefits, and a mentor, and you have the reason people stay at Slack for years.